Soft Skills Training Courses

Soft Skills Training Category

Soft Skills Training Courses

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Available for In-house Training

[-] Administrative & Clerical Skills (10)

Course Title Target Audience Duration Public Training In-house Training

Administrative & Clerical Skills

Administrative Enhancement Skills   View Course Details in new window
Clerical and Administrative personnel who need to enhance critical and relevant competency sets to perform their functions more effectively. 2 Days Contact Knowledge Hub Asia
Administrative Transformation Excellence  View Course Details in new window All employees in the organization who are involved in office administration, including: Administration Managers, Human Resource Managers, Factory/ Manufacturing/ Production Manager, Head of Department who needs to handle administration duties and tasks, Department Administrative Officers/ Executives/ Assistants/ Clerks, Secretaries/ Personal Assistants, and anyone in the organization who wish to improve their administrative performance. 2 Days Contact Corporate Intelligence Advisors
Be a Star Secretary  View Course Details in new window Department Administrators from different departments such as Finance, Sales & Distributions, Marketing, Technology, M-Commerce, Legal and Customer Experiences.2 Days Contact ComSystem Solutions
Clerical Development Program  View Course Details in new window Clerical Staffs, Administration Staffs, Non-Executive2 DaysContact TED Integrated
Secretarial & Office Management Skill for High Productivity  View Course Details in new window This program is suitable for secretaries, executives and anyone who has to handle office administration.1 DayContact Knowledge Hub Asia
Evolution of the Office Administration   View Course Details in new window This program is suitable for secretaries, executives and anyone who has to handle office administration. 1 DayContact Knowledge Hub Asia
How to Manage and Organise Office Records and Files Efficiently  View Course Details in new window Non Executives, Executives, Clerical Workers, Administration Staffs 2 days Contact TED Integrated
Office Administrative Skills  View Course Details in new window Clerical Staffs, Administration Staffs, Non-Executive.2 DaysContact TED Integrated
Speed Typing Skills  View Course Details in new window Anyone who wanted to improve their typing skills.1 DayContact TED Integrated
Secretaries Week Special   View Course Details in new window Secretaries, Personal Assistant, Admin Executive & Executives1 DayContact Knowledge Hub Asia

[-] Business Ethics (2)

Course Title Target Audience Duration Public Training In-house Training
Ethics and Integrity Training  View Course Details in new window Directors, Managers, Supervisors, Engineers, Officers, HR practitioners, Project leaders.2 Days Contact Peak Success Abundance
Ethics at Workplace View Course Details in new window Employees of any positions in the organizations.1 dayContact Althea Services

[-] Business Etiquette (13)

Course Title Target Audience Duration Public Training In-house Training

Business Etiquette

Corporate Grooming and Etiquette   View Course Details in new window
Officers, Executives, Receptionists, Customer Service, Assistant Managers, Managers who has to face and service customers in their daily line of duty. 2 DaysContact Knowledge Hub Asia
Corporate Grooming & Business Etiquette Workshop   View Course Details in new window Supervisors, Administrators, Officers, Executives, Middle Managers 1 day Contact Dr Kamal Kenny

Business Etiquette

Corporate Grooming, Protocol & Business Etiquette for Professionals   View Course Details in new window
Managers, Sales Professionals, Customer Service Executive and anyone who which to know how to project a professional image. 2 DaysContact Knowledge Hub Asia
Email Etiquette View Course Details in new window Senior Management, Heads of Department, Human Resource / Administrative staff, Internet Security staff, strategic key personnel in adopting and implementing policies, rules and regulations. 1 dayContact Althea Services
Email Etiquette & Business Writing  View Course Details in new window Anyone who often write emails at work and would like to be more professional at what they're doing everyday. 2 Days Contact ComSystem Solutions
English for Email  View Course Details in new window This elementary course is suitable for anyone especially supervisors, operators, line-leaders, clerks, technicians and even junior management staff who have basic knowledge of the English Language and wish to enhance their competency and usage through email writing. 2 Days Contact ComSystem Solutions
Grooming Etiquette - Be Remarkable, Be Distinct  View Course Details in new window Employees at all levels and public facing employees in particular. 1 Day Contact ComSystem Solutions
Grooming Etiquette and Understanding Personality Workshop   View Course Details in new window Supervisors, Administrators, Officers, Executives, Middle Managers 1 day Contact Dr Kamal Kenny
Power Phone Image at Front Desk  View Course Details in new window This course is suitable for all front desk personnel and administrative personnel.2 DaysContact TED Integrated
Professional Grooming & Business Etiquette  View Course Details in new window All staff & employees both executive and non executive levels who wants to cultivate a professional winning image and to be able to handle all work and social situations with poise and ease. 2 Days Contact Peak Success Abundance
Professional Grooming & Image Management  View Course Details in new window This course is applicable to front liners and supporting staff as each and every one of them are the ambassadors of their organizations. They are representing their company and have a role to play in bringing up the organization’s brand value who desire to advance in their profession. 2 Days Contact Corporate Intelligence Advisors

Business Etiquette

Professional Image & Etiquette  View Course Details in new window
Managers, Sales Professionals, Customer Service Executive and anyone who which to know how to project a professional image. 1 DayContact Knowledge Hub Asia

Business Etiquette

Telephone Techniques that Win Customers   View Course Details in new window
All levels with the need to improve telephone skills.2 DaysContact Knowledge Hub Asia

[-] Call Centre Essentials (5)

Course Title Target Audience Duration Public Training In-house Training
Complaints Management: Customer Feedback & Complaint Handling   View Course Details in new window This course is designed for Public Relations Executives and Officers, and Front Liners who are responsible for handling customer complaints. 2 DaysContact Knowledge Hub Asia

Customer Service

Handling Difficult and Demanding Customers  View Course Details in new window
Receptionists, customer service, technical specialists, sales personnel and other front-line personnel will need equipping to show customers they really matter. Any staff that provides customer service in the form of personal contact, writing or telephone will benefit from this course.2 DaysContact Knowledge Hub Asia
Power Phone Image at Front Desk  View Course Details in new window This course is suitable for all front desk personnel and administrative personnel.2 DaysContact TED Integrated
Servicing at Call Centers   View Course Details in new window Specifically for staff in call centers. This training is also applicable to whoever answers the phone servicing internally. 2 DaysContact Althea Services

Business Etiquette

Telephone Techniques that Win Customers   View Course Details in new window
All levels with the need to improve telephone skills.2 DaysContact Knowledge Hub Asia

[-] Communication & Interpersonal (15)

Course Title Target Audience Duration Public Training In-house Training

Communication & Interpersonal

Becoming the Colored Brain Communicator   View Course Details in new window
Individual whose success, depends on effective communication skills in meetings, presentations or one-to-one discussion. Anyone who desires to improve communication and influencing skill and overcome interaction barriers: Managers, Team Leaders, Sales & Marketing Professionals, Technical & Specialists, Professionals & Consultants, Public Relations & Spokespeople, Business owners & Entrepreneurs, Supervisors & Executives. 2 DaysContact Culture Dynamics DCI
Communicate through Colored Brain Identification & Emotional Drivers  View Course Details in new window For all managers, executives, officers & non-executives from ALL departments - HR, Planning, Corporate Communication, Sales, Purchasing, Technical, Administrative & Finance.2 Days Contact Peak Success Abundance
Communicate Your Way to Success  View Course Details in new window All business professionals & corporate staff from all the different departments who want to master the skills to communicate in a positive, professional manner no matter what the situation. 2 Days Contact Peak Success Abundance
Communicating with Impact Using NLP  View Course Details in new window Newly appointed managers2 DaysContact TED Integrated
Conflicts & Differing Cultures at Workplace: Are We Communicating Effectively?   View Course Details in new window Supervisors, Administrators, Officers, Executives, Middle Managers 2 DaysContact Dr Kamal Kenny

Communication & Interpersonal

Developing Workplace Interaction & Interpersonal Skills   View Course Details in new window
Managers, assistant managers, executives, supervisors, team leaders, line leaders or anyone in the middle management of organization. 2 DaysContact Culture Dynamics DCI
Enhance Your Communication Skills   View Course Details in new window Executives, Engineers, Admin Personnel and Support Staff1 DayContact Knowledge Hub Asia
Expanding Your Influence and the Power of Persuasion  View Course Details in new window ALL who are interested to develop effective and powerful influencing and persuasion skills whether to build trust and rapport, establish understanding and empathy, operate at a higher level of confidence, delegate effectively, obtain commitment and agreement or make impactful presentations. 2 Days Contact Peak Success Abundance
From Conflict to Collaboration   View Course Details in new window HR Employees, Executives, Officers and Middle Managers2 DaysContact Dr Kamal Kenny

Communication & Interpersonal

Influential Communication for Leaders   View Course Details in new window
Individual whose success, depends on effective influential communication skills in meetings, presentations or one-to-one discussion. Anyone who desires to improve communication and influencing skill and overcome interaction barriers.2 DaysContact Culture Dynamics DCI
Managing the Style of Communication for Success  View Course Details in new window This course is suitable for Middle Management staff, including managers, assistant managers, executives and junior executives who want to improve their communication skills.2 DaysContact Knowledge Hub Asia
Powerspeak & Business Writing for Professionals  View Course Details in new window This programme is suitable for Managers, Executives, Supervisors, Technical, Sales, Marketing Personnel, Engineers, Business Professionals, Administrators, Clerks and Secretaries.2 DaysContact Knowledge Hub Asia

Communication & Interpersonal

Sharpening Your Communication Skills for Managers  View Course Details in new window
Managers, Team Leader and HOD1 DayContact Knowledge Hub Asia

Communication & Interpersonal

The Power of Effective Communication & Interpersonal Skills for Professional   View Course Details in new window
Managers, Head of Department, Supervisors, Executives and anyone who want to master time so as to get everything moving on a normal pace;anyone who find themselves struggling in managing their time and who is already in stress or at the moment building up their stress level due to overloaded tasks and work. 2 DaysContact Knowledge Hub Asia
Towards 5-Star Communication Skills in Providing Excellent Service   View Course Details in new window Sales, Marketers, Customer Supports, Receptions, Office Staffs, Executives, Middle Managers 2 DaysContact Dr Kamal Kenny

[-] Customer Service (9)

Course Title Target Audience Duration Public Training In-house Training
Achieving Customer Service Excellent with Effective Communication Skills   View Course Details in new window This course is suitable for front office and staff who are constantly working on the forefront meeting customer. 1 DayContact Knowledge Hub Asia
Building Effective Customer Relationship to Maintain & Retain Customers  View Course Details in new window Frontline People, Customer Service Personnel, Managers, Team Leader and everyone in the organization.2 DaysContact Knowledge Hub Asia

Customer Service

Creating Lasting Impressions Even in the Most Challenged Situation  View Course Details in new window
Managers, service professionals, executives, front liners, instructors, facilitators or anyone who want to ensure customer loyalty. 1 dayContact Culture Dynamics DCI
Customer Centric Service — The Business Success Factor   View Course Details in new window Customer Service, Sales Personnel, Managers, Team Leader and anyone in the organization. 2 DaysContact Knowledge Hub Asia
Customer Relationship Management — Art of Customer Retention   View Course Details in new window Organisations that are facing challenges of competitors pinching their existing clients. 2 DaysContact Dr Kamal Kenny
Excellence Customer Service for Branch Staff  View Course Details in new window This training is designed for executive and mid-management levels, particularly those considered as the frontline of the organization who interact with customer groups from all levels in and out of the organization.2 DaysContact TED Integrated

Customer Service

Impressing Customers at First Sight  View Course Details in new window
Managers, service professionals, executives, front liners, instructors, facilitators or anyone who want to enhance their service excellence level. 2 DaysContact Culture Dynamics DCI

Customer Service

The STAR Principles Towards Excellent Customer Service Mindset  View Course Details in new window
This course is designed for any crew member who has direct contact with customers.2 DaysContact Knowledge Hub Asia
Towards Excellent Customer Service through Effective Communication   View Course Details in new window Sales, Marketers, Customer Supports, Receptions, Office Staffs, Executives, Middle Managers 1 day Contact Dr Kamal Kenny

[-] Difficult People Handling (6)

Course Title Target Audience Duration Public Training In-house Training
Complaints Management: Customer Feedback & Complaint Handling   View Course Details in new window This course is designed for Public Relations Executives and Officers, and Front Liners who are responsible for handling customer complaints. 2 DaysContact Knowledge Hub Asia
Dealing with Difficult People in Manufacturing  View Course Details in new window The program capitalizes on a cross-functional perspective and is suitable to Leaders who hold key positions across all functions including Production, Quality Assurance, Quality Control, Engineering, Research and Design, Sales & Marketing, Administration, and Human Resources.2 Days Contact Corporate Intelligence Advisors

Communication & Interpersonal

Dealing with Difficult Stakeholders   View Course Details in new window
HR managers and executives, HR personnel, Line managers, Executives, Engineers, Technicians. 2 DaysContact Sharma Management International
Handling Difficult and Demanding Customers  View Course Details in new window Receptionists, customer service, technical specialists, sales personnel and other front-line personnel will need equipping to show customers they really matter. Any staff that provides customer service in the form of personal contact, writing or telephone will benefit from this course.2 DaysContact Knowledge Hub Asia
Managing Difficult Customers  View Course Details in new window Sales Manager, Sales Executive, Customer Service, Collection Department2 DaysContact TED Integrated
Towards Addressing the Needs of Difficult Customers through Effective Communication   View Course Details in new window Managers, Supervisors, Administrators, Customer Service Staff, Staff who deal with complaints 2 DaysContact Dr Kamal Kenny

[-] Emotional Intelligence (3)

Course Title Target Audience Duration Public Training In-house Training
Applying Emotional Intelligence at Work  View Course Details in new window All levels of personnel who want to improve emotional intelligence.2 Days Contact Peak Success Abundance
Emotional Excellence at Workplace  View Course Details in new window Suitable for all levels of staff, especially leaders.2 DaysContact TED Integrated
Managing Your Emotional Intelligence for Excellent Work Performance  View Course Details in new window Executives, Supervisors and Managers and executives who would improve their productivity to become more effective.2 DaysContact Knowledge Hub Asia

[-] English & Linguistic Skills (6)

Course Title Target Audience Duration Public Training In-house Training
Basic Business English Communication  View Course Details in new window For all working adults who want to quickly improve their business English, from Grammar improvement to verbal communication, telephone skills, and email writing.2 Days Contact ComSystem Solutions

Linguistic Skills

Best Business Grammar & Proofreading Skills Training  View Course Details in new window
For busy professionals who want a fast, easy way to brush up on grammar, spelling, editing, proofreading and business writing skills. 2 DaysContact TED Integrated

Linguistic Skills

English Communication Essentials for Business  View Course Details in new window
This workshop is especially for participants who need:
  • An understanding of basic English grammar and usage
  • An awareness of errors that they commonly make and the correct forms
  • To write clear, concise and effective business documents
  • To understand the basics and essentials for effective presentations
2 DaysContact TED Integrated

Linguistic Skills

English Communication Skills at Workplace  View Course Details in new window
None Executive and Executive Level 2 DaysContact TED Integrated
English for Email  View Course Details in new window This elementary course is suitable for anyone especially supervisors, operators, line-leaders, clerks, technicians and even junior management staff who have basic knowledge of the English Language and wish to enhance their competency and usage through email writing. 2 Days Contact ComSystem Solutions

Linguistic Skills

Grammar is a Tool  View Course Details in new window
Suitable for all level of staff who need to speak and write to customers. 2 DaysContact TED Integrated

[-] Leadership, General (14)

Course Title Target Audience Duration Public Training In-house Training
Achieving Corporate Excellence through Dynamic Leadership & Entrepreneurship   View Course Details in new window Head of Departments, Start-up Entrepreneurs, Supervisors, Middle Managements and Administrators 2 DaysContact Dr Kamal Kenny

Leadership Skills

Being the Colored Brain Leader  View Course Details in new window
Director & Senior Management, Managers, Asst. Managers & Team Leaders. Anyone in the leadership position who aspires to inspire and lead people2 DaysContact Culture Dynamics DCI
Developing Leadership from Within  View Course Details in new window All managers, heads of departments, line leaders, supervisors - anyone who wants to learn to apply & maximize leadership skills at the workplace. 2 Days Contact Peak Success Abundance

Leadership & Supervision

Lead to Win - Transformation Leadership  View Course Details in new window
This course is designed for Executives, Team Leaders, Supervisors, Assistant Managers and Managers level. 2 DaysContact Knowledge Hub Asia
Leadership Coaching & Mentoring  View Course Details in new window Individuals in leadership roles, including executives, managers at all levels, project managers, team leaders and supervisors. 2 Days Contact ComSystem Solutions
Leadership Transition for Team Effectiveness  View Course Details in new window New or potential manager, existing manager and those interested in discovering more on team dynamics and how to lead a performing team.2 DaysContact Knowledge Hub Asia
Leading In Crisis - Taking Command & Control of Crisis Situation & Communication   View Course Details in new window Company Directors, Managers, Team Leader, Top Management, Middle Management, Senior Management, Spokesperson of an institution, organization, corporate or government;Key Person who deal with the media in their organization;Business Owners, Stakeholders, Investors and Public Relations personnel. 2 DaysContact Knowledge Hub Asia
Leading People with Results  View Course Details in new window Director & Senior Management, Managers, Asst. Managers & Team Leaders, and anyone in the leadership position who aspires to inspire and lead people. 2 DaysContact Culture Dynamics DCI
Management Development Program  View Course Details in new window Managers, Branch Heads 2 DaysContact TED Integrated
New Manager, New Leader  View Course Details in new window This program is designed to equip new managers with the right leadership skills. Executives who are to be promoted or just recently promoted as manager are welcomed to attend.2 DaysContact TED Integrated
The Hero's Way in Leadership Psychology  View Course Details in new window Individuals from various industries, education levels and positions who want to improve their abilities to affect influence, productivity and personal fulfillment. Directive Communication psychology cultivates groups that develop individuals, their peers, superiors and subordinates to achieve higher levels of performance and motivations. 3 DaysContact Culture Dynamics DCI
The Right Leadership Style for the Leaders of 21st Century   View Course Details in new window Supervisors, Executives, Administrators Assistant Managers and Managers 2 DaysContact Dr Kamal Kenny
The Situational Leadership Skills  View Course Details in new window Middle Managers2 DaysContact TED Integrated

Leadership & Supervision

The Ultimate Leader  View Course Details in new window
Team Leaders, Supervisors, Executives2 DaysContact Knowledge Hub Asia

[-] Leadership, Coaching (2)

Course Title Target Audience Duration Public Training In-house Training
Corporate Coaching Skills for Leaders  View Course Details in new window Executives, managers, leaders and emerging leaders who want to learn and incorporate coaching skills into their current leadership style in order to increase their effectiveness and influence within their organizations. 2 Days Contact Knowledge Hub Asia
Effective Coaching Techniques for Managers   View Course Details in new window This course is suitable for all senior managers and heads of department who lead teams and have subordinates who may be called upon to lead or be promoted in the future. 2 Days Contact Knowledge Hub Asia

[-] Leadership, Supervisory (7)

Course Title Target Audience Duration Public Training In-house Training
Effective Supervisory Skills &Personal Development for Middle Management &Executives   View Course Details in new window Supervisors, Administrators, Officers, Executives, Middle Managers 2 DaysContact Dr Kamal Kenny

Leadership & Supervision

Essential Leadership Skills For Supervisors and Managers   View Course Details in new window
This program is suitable for Supervisors, Executives, Team Leaders, Line Leaders and Managers from all industries. 2 DaysContact Knowledge Hub Asia
Executive Development Program  View Course Details in new window Executive Level2 DaysContact TED Integrated
Supervisors in Action 3.0  View Course Details in new window Production & Administrative – Line Leaders, Supervisors, Officers, Engineers, and Executives interested in improving Supervisory Skills in Manufacturing Industry.2 DaysContact Knowledge Hub Asia
Supervisory Development Excellence Program  View Course Details in new window Supervisors, Officers, Executives35 DaysContact Dr Kamal Kenny
Supervisory Enhancement for Leadership Excellence  View Course Details in new window Supervisors, Officers, Executives & Managers.2 Days Contact Corporate Intelligence Advisors
Supervisory Skills for Factory Supervisors  View Course Details in new window Suitable for safety and production supervisors who work in the factory and manufacturing environment. 2 DaysContact TED Integrated

[-] Negotiation Skills (5)

Course Title Target Audience Duration Public Training In-house Training

Negotiation Skills

Effective Negotiation Skills  View Course Details in new window
Managers and executives from sales, procurement, projects etc.2 DaysContact TED Integrated

Negotiation Skills

Negotiation Power: Pitch it Right  View Course Details in new window
Managers, professionals, consultants, executives, business owners, decision makers, purchasing managers / executives, sales and marketing manager / executives or anyone whose work requires them to negotiate and obtain a good deal in negotiation. 2 DaysContact Culture Dynamics DCI

Negotiation Skills

Negotiation Skills   View Course Details in new window
Managers, Sales Executives, Supervisors and Customer Service Support2 DaysContact Sharma Management International

Negotiation Skills

Negotiation Techniques That Bring Results   View Course Details in new window
Senior managers, managers, senior executives, Sales Professional and anyone who has to participate in negotiation. 2 DaysContact Knowledge Hub Asia
Strategic Sales Negotiation for Profit   View Course Details in new window Executives, Managers, Marketing and Sales Staff, Account Relationship Representatives, Customer Service Representatives, Contract Negotiators, Technical and Support Representatives and every professional whose success is determined by effective sales and negotiation skills. 2 DaysContact Knowledge Hub Asia

[-] Personal Development & Motivation (7)

Course Title Target Audience Duration Public Training In-house Training
10 Key Tools For Work Success  View Course Details in new window All managers, executives, supervisors, support & admin personnel, sales & marketing, customer service & front desk, PR, technical staff, engineers, production staff, QA staff - anyone who wants to master the key tools for greater work success & effectiveness. 2 Days Contact Peak Success Abundance

Personal Development & Motivation

Developing & Maintaining Positive Attitude at Workplace   View Course Details in new window
This course is suitable for anyone who has a responsibility for improving performance. It is excellent for HR professionals, line and functional managers, who have to work through people to show how to garner the necessary support needed for highlighting and addressing issues that affect the realization of business objectives.1 DayContact Sharma Management International
Dimensions of A Top Achiever   View Course Details in new window Managers, middle and senior management, team leaders, sales, executives, marketing personnel and anyone who inspire to achieve higher level of excellence in their life. 2 DaysContact Culture Dynamics DCI
Fear the Clock, Ignore the Compass – Relishing Self-Improvement  View Course Details in new window Middle Management2 DaysContact TED Integrated
Personal Development: Goal Setting & Priority Planning  View Course Details in new window Managers, executives, supervisors, team leaders or anyone who desires to achieve goals and enhance personal effectiveness.1 DayContact Culture Dynamics DCI
Positive Work Attitude  View Course Details in new window For all staff at all levels of the organization. From sales, purchasing & customer service personnel to production, technical, quality control to administrative & front line employees etc. 2 Days Contact Peak Success Abundance
Positive Work Attitude – The Key to Higher Productivity   View Course Details in new window Supervisors, Administrators, Officers, Executives, Middle Managers 1 day Contact Dr Kamal Kenny

[-] Presentation & Public Speaking Skills (6)

Course Title Target Audience Duration Public Training In-house Training
High Impact Presentation Skills for Professionals  View Course Details in new window Managers, Leaders, Supervisors, Middle and Senior Managers who are have key responsibilities to influence others to deliver business objectives.2 DaysContact Knowledge Hub Asia
Inspiring Public Speaking & Presentation Skills  View Course Details in new window Anybody who has to speak in public or deliver presentations to clients, customers or management.2 DaysContact Knowledge Hub Asia

Presentation Skills

Power Business Presentation — Personal Branding & Image   View Course Details in new window
This course is ideal for people who are engaged in addressing a large crowd. It is very important for people in the area of sales, marketing and those who often present on behalf of an organisation. 2 DaysContact Knowledge Hub Asia

Presentation Skills

Powerful Presentation Skills   View Course Details in new window
Sales, Marketers, Office Staffs, Supervisors, College Students 2 DaysContact Dr Kamal Kenny

Presentation Skills

Presentation Skills — Speak it Right!  View Course Details in new window
Executives, Sales People, Marketing Professionals, Business Owners, Managers, Customer Service Specialist and anyone who wants to communicate and present effectively in small or large groups. 2 DaysContact Culture Dynamics DCI

Presentation Skills

Successful Presentation Skills  View Course Details in new window
The course is intended for Sales Professionals, Marketing Professionals, Managers, Executives, Customer Service and Support staff3 DaysContact TED Integrated

[-] Sales & Marketing (10)

Course Title Target Audience Duration Public Training In-house Training
Closing High Retail Sales  View Course Details in new window This workshop is designed for Retail Sales Professionals, Retail Supervisors, Retail Area Managers, Retail Managers, Training or Learning and Development department.2 DaysContact Culture Dynamics DCI

Sales & Marketing

Improve Sales Skill Using NLP Techniques   View Course Details in new window
This training program is designed for new recruits, frontline personnel, account representative, Tele-Marketers, Sales Professional, booth sales person, sales spokesman, sales and marketing supervisors, team leaders, entrepreneurs and any player involving in sales process, Entrepreneur and Business Owner. 2 DaysContact Knowledge Hub Asia

Sales & Marketing

Influencing Skills for Sales & Marketing   View Course Details in new window
Sales Managers, Marketing Managers, Sales and Marketing Executives, Supervisors and Customer Service Support.2 DaysContact Sharma Management International
Introduction to NLP Selling Techniques   View Course Details in new window This course is designed for Sales Professionals of all levels, Sales Managers or Team Leaders, Negotiator, Customer Service Personnel and Heads of Department. 1 DayContact Knowledge Hub Asia
Mastering Online Marketing  View Course Details in new window This program is suitable for non-technical business and marketing professionals who would like to leverage the power of various modern online marketing tools to boost their business growth.1 Day Contact ComSystem Solutions
Power Pack Sales Workshop   View Course Details in new window Sales Personnel &Marketing Personnel 2 DaysContact Dr Kamal Kenny
Relationship Selling   View Course Details in new window Employees who do servicing of external and internal clients.2 DaysContact Althea Services
Selling Your Way to Success  View Course Details in new window Everyone who is interested in building long-lasting client relationship and creating valuable teamwork within the team.2 DaysContact Knowledge Hub Asia
Social Media Marketing  View Course Details in new window This program is a must buy-in for managers, executives, sales and marketing team who want to generate more brand exposure and leads.2 Days Contact ComSystem Solutions
Successful Selling Skills  View Course Details in new window All sales professionals, telesales professionals, marketing professionals, telemarketing professionals, business development professionals - anyone who is interested to improve their sales.2 Days Contact Peak Success Abundance

[-] Team-Building (12)

Course Title Target Audience Duration Public Training In-house Training
Bringing out the Best in You: Effective Personal Development for Employees   View Course Details in new window Employees of all levels3 DaysContact Dr Kamal Kenny
Indoor Team-building: Building a Dynamic Team   View Course Details in new window Directors, managers, supervisors, executives and staff2 DaysContact Culture Dynamics DCI
Lead To Win – High Impact Team Synergy   View Course Details in new window This course is designed for Clerks, Officers, Executives, Supervisors, Administrators, Managers of all levels;and all employees of an organization. 3 DaysContact Knowledge Hub Asia
Team Dynamics – Realign Team Towards Excellent Performance  View Course Details in new window Employees at all levels.2 DaysContact Knowledge Hub Asia
Team-building — Awesome Team  View Course Details in new window Executive, Managers or anyone who wants to turn their existing team into an awesome team.2 DaysContact Knowledge Hub Asia
Team Building — Bond to Win  View Course Details in new window Officer, Non Executive, Executive, Asst Manager, Manager and Senior Manager2 DaysContact TED Integrated
Team-building — The Avengers Initiative  View Course Details in new window Executives, Managers, and all staffs within any organizations.3 DaysContact Knowledge Hub Asia
Team-building — T.O.P Team  View Course Details in new window Executive, Managers or anyone who wants to turn their existing team into an a High Performing Team.3 DaysContact Knowledge Hub Asia
Team-Building for High Performance  View Course Details in new window All levels of employees are encouraged to participate, from non-executives to directors.2 DaysContact TED Integrated
Team-building: Avatar Experience  View Course Details in new window All levels of employees are encouraged to participate.2 DaysContact TED Integrated
Team-building: Integration to Progression  View Course Details in new window All levels of employees are encouraged to participate.2 DaysContact TED Integrated
Team-building: T.E.A.M Towards Excellence  View Course Details in new window All levels of employees are encouraged to participate.2 DaysContact TED Integrated

[-] Thinking Skills, Analytical (4)

Course Title Target Audience Duration Public Training In-house Training

Creativity & Problem Solving

Analytical & Critical Thinking Skills  View Course Details in new window
Suitable for all technical and administrative persons who need to enhance their ability to think analytically and creatively. 2 DaysContact TED Integrated
Analytical Thinking & Problem Solving Skills  View Course Details in new window Any individual who wants to be better equipped to face and solve today’s complex business problems by using a foundational process for reasoning and problem solving. Highly encourage junior managers, supervisors, team leaders from all departments to attend. 2 Days Contact Corporate Intelligence Advisors

Creativity, Problem Solving & Decision Making

Critical Thinking & Analytical Skills for Financial Institutions   View Course Details in new window
Senior Managers, Managers, Executives, Supervisors and Customer Service Support.2 DaysContact Sharma Management International
Synergized Problem Solving Using Analytical & Creative Thinking   View Course Details in new window Managers, Head of Department, Supervisors, Executives, Team Leaders, Staffs, others professionals and anyone who want to enhance their ability to solve problems and think creatively on the solutions, who is currently working in an environment which requires normal to advance stages of problem solving, and managers, supervisors, and staff responsible for the development of new ideas and systems, and those involved in problem solving. 2 DaysContact Knowledge Hub Asia

[-] Thinking Skills, Creative Thinking (5)

Course Title Target Audience Duration Public Training In-house Training

Problem Solving

Box Breaking Problem Solving & Decision Making Skills   View Course Details in new window
Managers, executives, consultants, engineers, technical people, supervisors and anyone, who requires creative thinking skills to enhance productivity. 2 DaysContact Culture Dynamics DCI
Creative Thinking and Problem Solving Workshop   View Course Details in new window Management trainees, Executives, Middle Managers2 DaysContact Dr Kamal Kenny

Creativity & Problem Solving

Innovation and Creativity for Better Performance  View Course Details in new window
Managers, executives, team leaders and project managers2 DaysContact TED Integrated
Synergized Problem Solving Using Analytical & Creative Thinking   View Course Details in new window Managers, Head of Department, Supervisors, Executives, Team Leaders, Staffs, others professionals and anyone who want to enhance their ability to solve problems and think creatively on the solutions, who is currently working in an environment which requires normal to advance stages of problem solving, and managers, supervisors, and staff responsible for the development of new ideas and systems, and those involved in problem solving. 2 DaysContact Knowledge Hub Asia
Thinking Outside the Box & Problem Solving  View Course Details in new window All managers, executives, supervisors, support & admin personnel, sales & marketing, customer service & front desk, PR, technical staff, engineers, production staff, QA staff - Anyone who wants to learn to be a solution provider & provide creative input/ideas at the workplace. 2 Days Contact Peak Success Abundance

[-] Thinking Skills, Critical Thinking (3)

Course Title Target Audience Duration Public Training In-house Training

Creativity & Problem Solving

Analytical & Critical Thinking Skills  View Course Details in new window
Suitable for all technical and administrative persons who need to enhance their ability to think analytically and creatively. 2 DaysContact TED Integrated

Creativity, Problem Solving & Decision Making

Critical Thinking & Analytical Skills for Financial Institutions   View Course Details in new window
Senior Managers, Managers, Executives, Supervisors and Customer Service Support.2 DaysContact Sharma Management International
Critical Thinking & Decision Making  View Course Details in new window This course is designed for Managers, Head of Department, Supervisors, Executives and anyone who is looking to enhance their ability in reasoning and analyzing an issue / problem; who is engaged in day-to-day problem solving and decision making; who is looking to improve their thinking and reasoning ability; who wants to master the fundamental skills of creative thinking and who tends to believe in assumptions and mere perceptions which may lead to inaccurate decisions.2 DaysContact Knowledge Hub Asia

[-] Thinking Skills, Decision Making (3)

Course Title Target Audience Duration Public Training In-house Training

Problem Solving

Box Breaking Problem Solving & Decision Making Skills   View Course Details in new window
Managers, executives, consultants, engineers, technical people, supervisors and anyone, who requires creative thinking skills to enhance productivity. 2 DaysContact Culture Dynamics DCI
Critical Thinking & Decision Making  View Course Details in new window This course is designed for Managers, Head of Department, Supervisors, Executives and anyone who is looking to enhance their ability in reasoning and analyzing an issue / problem; who is engaged in day-to-day problem solving and decision making; who is looking to improve their thinking and reasoning ability; who wants to master the fundamental skills of creative thinking and who tends to believe in assumptions and mere perceptions which may lead to inaccurate decisions.2 DaysContact Knowledge Hub Asia

Creativity, Problem Solving & Decision Making

Problem Solving & Decision Making   View Course Details in new window
Senior Managers, General Managers Department Heads, Functional Managers. Anyone who is required to come up with novel solutions when faced with problems or who has to make decisions at an organizational level.2 DaysContact Sharma Management International

[-] Thinking Skills, Mind Mapping (2)

Course Title Target Audience Duration Public Training In-house Training
Mind Mapping Techniques — Enhance Your Thinking Skills  View Course Details in new window This program is suitable for Executive, Supervisors, Officers, Administrators, Managers and anyone who are interested in solving problems at workplace using mind mapping method / technique.2 DaysContact Knowledge Hub Asia
Mind Mapping: A Practical Approach to Problem Solving & Creative Thinking  View Course Details in new window
  • Individuals who would like to learn a practical tool to help them to be more effective and efficient at work
  • Anyone who is interested in unleashing (or simply finding) their creativity.
  • Anyone who is currently facing a business problem and/or who wants to know how to solve problems in a structured and well-thought through way
2 DaysContact Knowledge Hub Asia

[-] Thinking Skills, Problem Solving (7)

Course Title Target Audience Duration Public Training In-house Training
Analytical Thinking & Problem Solving Skills  View Course Details in new window Any individual who wants to be better equipped to face and solve today’s complex business problems by using a foundational process for reasoning and problem solving. Highly encourage junior managers, supervisors, team leaders from all departments to attend. 2 Days Contact Corporate Intelligence Advisors

Problem Solving

Box Breaking Problem Solving & Decision Making Skills   View Course Details in new window
Managers, executives, consultants, engineers, technical people, supervisors and anyone, who requires creative thinking skills to enhance productivity. 2 DaysContact Culture Dynamics DCI
Creative Thinking and Problem Solving Workshop   View Course Details in new window Management trainees, Executives, Middle Managers2 DaysContact Dr Kamal Kenny

Creativity, Problem Solving & Decision Making

Problem Solving & Decision Making   View Course Details in new window
Senior Managers, General Managers Department Heads, Functional Managers. Anyone who is required to come up with novel solutions when faced with problems or who has to make decisions at an organizational level.2 DaysContact Sharma Management International
Strategic Thinking Process for Effective Problem Solving  View Course Details in new window Managers, Team Leader, Supervisors, Customer Service Executives or Sales Executives.2 DaysContact Knowledge Hub Asia
Synergized Problem Solving Using Analytical & Creative Thinking   View Course Details in new window Managers, Head of Department, Supervisors, Executives, Team Leaders, Staffs, others professionals and anyone who want to enhance their ability to solve problems and think creatively on the solutions, who is currently working in an environment which requires normal to advance stages of problem solving, and managers, supervisors, and staff responsible for the development of new ideas and systems, and those involved in problem solving. 2 DaysContact Knowledge Hub Asia
Thinking Outside the Box & Problem Solving  View Course Details in new window All managers, executives, supervisors, support & admin personnel, sales & marketing, customer service & front desk, PR, technical staff, engineers, production staff, QA staff - Anyone who wants to learn to be a solution provider & provide creative input/ideas at the workplace. 2 Days Contact Peak Success Abundance

[-] Thinking Skills, Root Cause Analysis (1)

Course Title Target Audience Duration Public Training In-house Training
Root Cause Analysis for Internal Auditors  View Course Details in new window This workshop will be essential use to Heads, Directors, General Managers, Managers and Executives of the following departments: Internal Audit, Corporate Assurance, Corporate Governance, Risk Management, Internal Control, Compliance.2 Days Contact Corporate Intelligence Advisors

[-] Time & Stress Management (5)

Course Title Target Audience Duration Public Training In-house Training

Time & Stress Management

Manage Time & Achieve Results   View Course Details in new window
Managers, executives, supervisors, team leaders or anyone who desires to achieve more and be more efficient and effective in their use of time. 2 DaysContact Culture Dynamics DCI
Stress Management: Are We Managing Stress Effectively?   View Course Details in new window All groups of employees who are facing stress at workplace2 DaysContact Dr Kamal Kenny
Tame the Time Monster  View Course Details in new window All managers, executives, supervisors, support and admin personnel, sales and marketing, customer service and front desk, PR, technical staff, engineers, production staff, QA staff and anyone who wants to learn to apply and maximize their time at the workplace. 2 Days Contact Peak Success Abundance

Time & Stress Management

Time & Stress Management — Enhance, Organize & Performed   View Course Details in new window
Managers, Head of Department, Supervisors, Executives and anyone who want to master time so as to get everything moving on a normal pace;anyone who find themselves struggling in managing their time and who is already in stress or at the moment building up their stress level due to overloaded tasks and work. 2 DaysContact Knowledge Hub Asia

Time & Stress Management

Time Mastery — Plan & Organize   View Course Details in new window
This course is designed for Managers, Head of Department, Supervisors, Executives and anyone who want to master time so as to get everything moving on a normal pace; anyone who find themselves struggling in managing their time and who is already in stress or at the moment building up their stress level due to overloaded tasks and work. 1 DayContact Knowledge Hub Asia

[-] Train-the-Trainer (5)

Course Title Target Audience Duration Public Training In-house Training

Train-the-Trainer

Colored Brain Communication Trainer Certification   View Course Details in new window
Corporate and individual trainers / facilitators / coaches and anyone who is looking to embark in the training industry with a ready available training methodology and tool. 3 DaysContact Culture Dynamics DCI

Train-the-Trainer

Directive Communication Psychology Trainer Certification  View Course Details in new window
Trainers and aspiring trainers to-be.6 DaysContact Culture Dynamics DCI

Train-the-Trainer

Fundamental of Train-The-Trainer  View Course Details in new window
Line Trainers3 DaysContact Knowledge Hub Asia

Train-the-Trainer

PSMB Train-the-Trainer Certification Program  View Course Details in new window
Anyone who wish to become a certified trainer. Corporate trainers, freelance trainers, technical and non-technical trainers, who have yet to obtain their Train-the-Trainer (TTT) certificate but would like to have one for career advancement are also encouraged to apply.5 DaysContact Knowledge Hub Asia

Train-the-Trainer

Train-the-Trainer Program  View Course Details in new window
This program is designed for those who want to become a professional trainer, including technical and non-technical trainers. 5 DaysContact TED Integrated

[-] Writing Skills, General (3)

Course Title Target Audience Duration Public Training In-house Training

Writing Skills

Effective Business Writing Skill for Professionals  View Course Details in new window
This programme is suitable for Managers, Executives, Supervisors, Technical, Sales, Marketing Personnel, Engineers, Business Professionals, Administrators, Clerks and Secretaries. 2 DaysContact Knowledge Hub Asia
Enhancing Professional Writing Skills  View Course Details in new window Managers and Executives who want to enhance their accuracy and written fluency skills in letters and reports.2 DaysContact TED Integrated
Powerspeak & Business Writing for Professionals  View Course Details in new window This programme is suitable for Managers, Executives, Supervisors, Technical, Sales, Marketing Personnel, Engineers, Business Professionals, Administrators, Clerks and Secretaries.2 DaysContact Knowledge Hub Asia

[-] Writing Skills, Email (5)

Course Title Target Audience Duration Public Training In-house Training
Effective & Constructive E-Mail Writing  View Course Details in new window Anyone who need to improve their email writing skills.1 DayContact TED Integrated
Effective Email Writing for Debt Collection   View Course Details in new window Manager, Executives, Supervisors and those who wish to enhance their writing skills in their work place.1 DayContact TED Integrated
Email Etiquette & Business Writing  View Course Details in new window Anyone who often write emails at work and would like to be more professional at what they're doing everyday. 2 Days Contact ComSystem Solutions
English for Email  View Course Details in new window This elementary course is suitable for anyone especially supervisors, operators, line-leaders, clerks, technicians and even junior management staff who have basic knowledge of the English Language and wish to enhance their competency and usage through email writing. 2 Days Contact ComSystem Solutions

Writing Skills

Professional Email Writing for Executives  View Course Details in new window
Managers, Head of Department, Sales Professionals, Executive and Secretaries who require to present a professional email writing.1 DayContact Knowledge Hub Asia

[-] Writing Skills, Minutes (1)

Course Title Target Audience Duration Public Training In-house Training
Effective Minutes Writing for Business  View Course Details in new window Secretaries, Head of Department, Project Managers, Managers and anyone who wish to learn the techniques of effective minutes writing.1 DayContact Knowledge Hub Asia

[-] Writing Skills, Report (4)

Course Title Target Audience Duration Public Training In-house Training
Audit Report Writing Workshop for Internal Auditors  View Course Details in new window Junior auditors, senior auditors and more experienced personnel.2 DaysContact TED Integrated

Writing Skills

Effective Report Writing for Business   View Course Details in new window
Managers, Executive, Engineers, Project Manager and anyone who need to submit report to the management. 2 DaysContact Knowledge Hub Asia
Power Report Writing for Executive  View Course Details in new window Managers, Team Leaders and Engineers1 DayContact Knowledge Hub Asia
Report and Proposal Writing Skills  View Course Details in new window Manager, Executives, Supervisors and those who wish to enhance their writing skills in their workplace. 2 DaysContact TED Integrated

[-] Writing Skills, Technical (2)

Course Title Target Audience Duration Public Training In-house Training
Technical Report Writing  View Course Details in new window For engineers and technical personnel who often need to write technical documentations and reports.2 DaysContact TED Integrated
Technical Writing Skills Made Easy for Engineers & Technical Staffs   View Course Details in new window For engineers and technical staffs who frequently need to prepare technical documentations.2 DaysContact TED Integrated

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