1-Day Recruitment & Selection Training

Recruitment & Selection Training Course Recruitment & Selection Training
By Althea Goh
Course Title:
Behavioural Event Interview Skills
Training Category:
Human Resource Management
Target Audience:
Whoever conducts interviews, e.g. Hiring Managers such as Managing Directors, CEOs, COOs, CTOs, Chief of Human Resources, Executive Directors, Departmental Heads, team leaders etc.
Duration:
1 Day
Public Training Events
Dec 2016 ›
Venue:
Skyview 9, Level 29 Gardens Hotel, Mid Valley Kuala Lumpur
Schedule:
Wed 07 Dec 2016 9:00AM - 6:00PM
Fee Per Person:
RM1,195.00
Promotions:
  • Register and pay not later than 11 Nov 2016 for only 10% discount.
  • RM1,080 for group registration of 2 paxs or more from a same organization.
Register Now!

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Contact customer service +603-2273-3415
Email customer service [email protected]
Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Presentation Handouts
  • Participant Presentation
  • Role Play
  • Lecture
  • Certificate of Participation
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*Terms & Conditions

Course Introduction ›

This Training (1-day) covers the Behavioral Interviewing Seminar; developed by Dr Paul C. Green, an industrial organisational psychologist. This Technique is based on the premises that PAST BEHAVIOURAL IS THE BEST PREDICTOR OF FUTURE BEHAVIOUR, and with emphasis on Critical Incident Technique. Learn about the rippling legal and financial effects of your Talent Selection decisions at interviews and the legal implications of employee turnover especially not hiring the right talent for your organisation. The technical techniques used in Behavioural Event Interviews are powerful Information Collection tools for numerous organisational processes like recruitment, selection, succession planning, performance management, career development and even research. These Behavioural-based Interviews are well-known to "improve your hiring the right candidate by 300%" (quoted from Dr William W. Larson).

Course Objectives ›

  • How to be more effective in conducting a hiring interview
  • How to predict a candidate's future job performance
  • How to hire people who will be truly successful in their jobs

Course Outline ›

DAY 1

INTERVIEWING CHALLENGES & OBJECTIVES

  • Experiential Exercise: Your Challenges & Concerns
  • The Objectives
  • Practical Exercise: Pre-Test on Key Interviewing Skills
  • Experiential Exercise: Who Wins When you Choose the Right Person?
  • Video: More than a Gut Feeling by Dr Paul C Green (32 mins)
  • Quiz: More than a Gut Feeling

RECOGNISING TURNOVER COSTS

EXPERIENTIAL EXERCISES

  • Gaining Behavioural Examples
  • Identifying Required Job Skills
  • Questioning Technique
  • 3 Basic Guidelines for Developing Questions
  • Rapport-building Questions & Statements
  • Prepare Open-ended Questions
  • Prepare Probing Questions for Specific Information
  • Ask Non-Question Questions
  • Allow for Silence
  • Ask for Contrary Evidence

HOW DO I...?

  • How do I Conduct the Interview?
  • How do I Evaluate & Select?
  • How do I Handle Difficult Interviewing Situations?
  • How do I Implement Behavioural-based Interviews?
  • Identifying Required Job Skills Questioning

EXPERIENTIAL EXERCISE - ROLE PLAYS

  • - Mock Interviews

SUMMARY / CONCLUSION

  • Practical Exercise: Post-Test on Key Interviewing Points Learned from this Training

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