Project Stakeholder Management

Stakeholder Management Training Course Stakeholder Management Training
By Dr Rumesh Kumar
Project Management:

Stakeholder Management

“Learn how to develop an integrated stakeholder management plan to manage stakeholder opportunities and challenges.”

By Dr Rumesh Kumar


Doctor in Business Administration • Certified Scrum Trainer • Certified Project Management Professional • Certified PSMB Training Provider
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Course Title:
Stakeholder Management
Training Category:
Business Management
Target Audience:
  1. Project Managers, Functional Managers and Executives who are involved directly or indirectly in managing stakeholders either in a supportive, managerial or operational capacity.
  2. Project team members who deal with vendors and customers on a regular basis in meeting project objectives.
Duration:
2 Days
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Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Group Discussion
  • Presentation Handouts
  • Reading Materials
  • Video Presentation
  • Lecture
  • Case Studies
  • Certificate of Participation
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Course Introduction ›

On completion of the program, the participants will have a deeper understanding of the concept of stakeholder management. They will be trained on how to develop an integrated stakeholder management plan to manage stakeholder opportunities and challenges.

Course Objectives ›

By the end of the programs, the participant will be able to:

  1. Define the term stakeholder management
  2. Categorize different types of stakeholders
  3. Identify stakeholders in the organization
  4. Recognize importance of stakeholder management
  5. List stages in managing stakeholder relationships
  6. Undertake stakeholder analysis
  7. List key components of stakeholder engagement
  8. Develop a stakeholder communication matrix

Course Outline ›

DAY 1

1. Introduction to Stakeholder Management

Introduces the concept of Stakeholder Management and why it is necessary to undertake stakeholder analysis and stakeholder engagement. It also covers the problems faced and key practical issues faced in stakeholder management and how these may be overcome through stakeholder management.

2. Factors that affect Stakeholder Management

This section introduces factors such as organizational climate and individual stakeholder management skills necessary for stakeholder management. Under the section on organizational climate, organizational culture considerations are covered. This is followed by a discussion on key dimensions for stakeholder engagement.

DAY 2

3. Stages in Stakeholder Management

Identifies the various stages involved in stakeholder management such as stakeholder identification, stakeholder analysis, stakeholder mapping and stakeholder engagement. Each stage is covered through a series of practical exercises that will be carried out by the participants.

4. Stakeholder Collaboration Approaches

Introduces the concept of different stakeholder collaboration approaches such as informing, consulting, involving and empowering. Each approach will be considered separately and in conjunction towards meeting a specific business objective of a project being undertaken by a case study.

5. Principles of Stakeholder Management

The session will conclude with a discussion on the key principles of stakeholder management and how these principles apply within the context of projects undertaken in the organization.

Who had attended this training ›

  • Petronas Dagangan
  • Bank Negara Malaysia
  • Maxis Communication

Contact us now ›

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