Emotional Intelligence Training

Emotional Intelligence at Workplace Emotional Intelligence at Workplace
By TED Integrated
PSMB HRDF Claimable
Course Title:
Emotional Excellence at Workplace
Training Category:
Soft Skills
Target Audience:
Suitable for all levels of staff, especially leaders.
Duration:
2 Days
Public Program* Now Available! »
Apr 2018 ›
Venue:
The Zon Hotel, Jalan Ampang, Kuala Lumpur, Malaysia
Schedule:
Fri 20 Apr 2018 9:00AM - 5:00PM
Fee Per Person:
RM1,060.00
Register Now!

* Other terms & conditions apply.
Jun 2018 ›
Venue:
The Zon Hotel, Jalan Ampang, Kuala Lumpur, Malaysia
Schedule:
Fri 08 Jun 2018 9:00AM - 5:00PM
Fee Per Person:
RM1,060.00
Register Now!

* Other terms & conditions apply.
Sep 2018 ›
Venue:
The Zon Hotel, Jalan Ampang, Kuala Lumpur, Malaysia
Schedule:
Fri 28 Sep 2018 9:00AM - 5:00PM
Fee Per Person:
RM1,060.00
Register Now!

* Other terms & conditions apply.
Nov 2018 ›
Venue:
The Zon Hotel, Jalan Ampang, Kuala Lumpur, Malaysia
Schedule:
Mon 26 Nov 2018 9:00AM - 5:00PM
Fee Per Person:
RM1,060.00
Register Now!

* Other terms & conditions apply.
For In-house Training »
Request for Quotation Request for Quotation
For Customization & Other Inquiries »
Contact TED Integrated
Contact customer service +603-2386-7788
Email customer service [email protected]
Delivery Methods
  • Language: English
  • Workshop
  • Participant Presentation
  • Role Play
  • Lecture
  • Certificate of Participation
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Emotional Intelligence:
Emotional Excellence at Workplace

“Be emotionally smart to be effective both at work and life.”

By TED Integrated


PSMB Certified Training Provider
Request for In-house TrainingRequest for In-house Training
Register for Public Training Public program not yet available
Email Customer Service [email protected] Contact Customer Service+603-2386-7788

Introduction

"Why so EMO?" It's a common phrase heard. You would agree that in current time, there are endless challenges at work and life. Many have encountered "EMO moments" without knowing how to handle the internal feeling. As the ultimate goal in life is to achieve happiness, one could need emotional excellence to ride the storm, to deal with people and optimize personal capability. Therefore being emotionally smart has proven to be the gateway to be both effective at work and life.

Course Objectives

Upon completion of this program, the participants should be able to:

  • Gain knowledge on the meaning of emotional intelligence and its benefits
  • Enabled to distinguish the different types of emotion to be used to guide your thoughts and actions
  • Understand self-awareness is the foundation of emotional intelligence
  • Develop strategy to utilize the acquired knowledge to monitor self and other's emotions to build better relationship
  • Understand the importance of knowing your "emotional hijacker" that affect your wellbeing

Course Outline

DAY 1

Module 1: Emotional Excellence Foundation

  • Emotional Intelligence and its benefits
  • Understanding Four Emotional Intelligence Skills
  • 8 Primary Emotions, Intensity of Feelings and Names of Emotion
  • Recognising emotion triggers and hijackers
  • Battle of the Sexes : Emotional Intelligence and Gender

Module 2: Four Emotional Intelligence Core Skills and Strategies

  • Personal Competence
    • Self-Awareness
    • Self-Management
  • Social Competence
    • Social Awareness
    • Relationship Management

Module 3: Emotional Intelligence and Personal Effectiveness

  • Understand your feeling and the reason for the feeling
  • The impact of personal competence with Emotional Intelligence
  • Finding your Emotional Hot Button
  • Think, Feel, Act Model for positive actions and results
  • Filling up Emotional Tank

DAY 2

Module 4: Emotional Intelligence and Relationship

  • Raising emotional intelligence to build stronger relationship
  • Managing stress for calmer relationship
  • ABCDS Relationship Management strategy
  • Humor and Playfulness to enhance relationship
  • Influencing with Words and without Words

Module 5: Emotional Intelligence and Social Competence

  • Understand others with Go People Watching
  • Picking up the Mood of the Room
  • Building better social competence by Stepping into Their Shoes
  • The art of Active Listening with Understanding

For In-house Training:

Request for Quotation

Request for Quotation Now

For Content Customization & Other Inquiries:

Contact TED Integrated

Contact Customer Service

+603-2386-7788

Email Customer Service [email protected]

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