Leadership Skills: Supervisory Enhancement

Leadership & Supervisory Skills Training Course Leadership & Supervisory Skills Training
By Dr. R. Ramachandran
Leadership & Supervision

Supervisory Enhancement for Leadership Excellence

“Learn to contribute effectively to the achievement of corporate and employee goals”

By Dr. R. Ramachandran


PhD in Parapsychology, UK • MBA in HRM, UK • Member of The International Association Of Coaching, IAC USA • Member of the Asian Institute of Modern Management, AIMM UK
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Course Title:
Supervisory Enhancement for Leadership Excellence
Training Category:
Soft Skills
Target Audience:
Supervisors, Officers, Executives & Managers
Duration:
2 Days
For In-house Training
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Contact customer service +6 (082) 363686
Email customer service kevin@cia-global.com
Delivery Methods
  • Language: English, Bahasa Malaysia
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Presentation Handouts
  • Indoor Activities
  • Simulation
  • Participant Presentation
  • Role Play
  • Case Studies
  • Demonstrations
  • Certificate of Participation
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Course Introduction ›

Executives/Supervisors play a critical role in interfacing with both subordinates and upper-level management. They are the important "links" between management and workers. The supervisor works with and through people on a face-to-face, day-to-day basis. But more importantly, supervisors have responsibilities for leading, motivating and organising their teams so as to contribute effectively to the achievement of corporate and employee goals.

Course Objectives ›

  • To develop and update the knowledge and skills required in the supervision of work activities of the team
  • To increase your awareness, accountability and responsibilities of a supervisor when overseeing the people in your team
  • To help develop more effective "people" skills in handling your subordinates
  • To motivate people to be more productive and proactive
  • Encourage team work spirit among employees
  • Learn to apply People Quotient and Emotional Quotient
  • To be able to promote harmony and encourage employees to practise PIB's core values in their daily activities

Course Outline ›

DAY 1

Shifting to Higher Gear - Getting Ready for Higher Performance Level

  • Paradigm shift
  • Checking on the supervisory values
  • Auditing your supervisory competency
  • Supervisory Competency Checklist
  • Transformation from Unconscious to Conscious Competency (The Journey)
  • Inculcating the appropriate professional supervisor behaviour

Check Yourself - Managing Yourself to be Better Managers

  • Strengths and weaknesses analysis

Leadership in Action

  • Transforming into high performance leader
  • High performance leadership characteristics
  • Communicating the Big Picture
  • Demonstrate your authority and style
  • Developing team spirit among your people

Developing Your People through Empowerment

  • Analysing the need to empower
  • Improving people's confidence through empowerment
  • Consistent tracking of the empowerment process
  • Evaluating the effectiveness of your empowerment

Supervising Employees

  • Guiding employee behaviour
  • Modelling expected work behaviours
  • Monitoring work behaviours
DAY 2

Performance Tracking and Feedback

  • Tracking your people's performance - what & how
  • Checking on the systems used for tracking
  • Behavioural feedback
  • Guidelines for giving behavioural feedback

Enhancing Total Communication Competence as a Professional

  • Enhancing verbal communication
  • Providing praises and criticisms appropriately and professionally
  • Handling your people's grievances
  • Managing Difficult Employees

Reaching Organisational Excellence through Motivation

  • How to motivate people for higher productivity
  • Providing recognition to the deserving people
  • Creating positive attitude and transmitting it to the people
  • How to constantly stay motivated to maintain professionalism and respect from people at workplace

Contact Us Now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
Contact Customer ServiceCall Us :
+6 (082) 363686
Email Customer Service E-mail Us :
kevin@cia-global.com

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