Managing Difficult Employees & Absenteeism

Managing Difficult Employees & Absenteeism Training Course Managing Difficult Employees & Absenteeism
By Knowledge Hub Asia
Industrial Relations:

Managing Difficult Employees & Absenteeism

“Learn how to identify problematic employees and to attend the issue effectively and efficiently before it affects the productivity and performance of the organization.”

By Knowledge Hub Asia


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Course Title:
Managing Difficult Employees & Absenteeism
Training Category:
Human Resource Management
Target Audience:
This course is designed for Human Resource, Administration, Departmental Heads & Executives Supervisors, Line Leaders, Line Managers and those who need to handle HR issues. Level: For Line Leaders and above.
Duration:
2 Days
Public Training Events
Mar 2017 ›
Venue:
Armada Hotel, Petaling Jaya, Malaysia
Schedule:
Mon 20 Mar 2017 - Tue 21 Mar 2017
9:00AM - 5:00PM

Fee Per Person:
RM1,800.00
Promotions:
  • Please call for Discounts & Promotions.
Register Now!

* Other terms & conditions apply.
Aug 2017 ›
Venue:
Armada Hotel, Petaling Jaya, Malaysia
Schedule:
Thu 17 Aug 2017 - Fri 18 Aug 2017
9:00AM - 5:00PM

Fee Per Person:
RM1,800.00
Promotions:
  • Please call for Discounts & Promotions.
Register Now!

* Other terms & conditions apply.
For In-house Training
Request for Quotation Request for Quotation
For Other Inquiries
Contact Knowledge Hub Asia
Contact customer service +6012-266-2728
Email customer service [email protected]
Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Group Discussion
  • Presentation Handouts
  • Lecture
  • Certificate of Participation
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*Terms & Conditions

Course Introduction ›

Having difficult employees in the organization can be a big issue. Difficult behavior can be problematic when it is affecting others at workplace.

Negative behavior can damage team unity and working relationships. The most common issues on difficult employees are The Bully, The Passive Aggressive, The Gossip and Critics.

Attendance issue and failure to deliver results is another important issue face by every organization.

It is important for an employer to learn how to identify problem employees and to attend the issue effectively and efficiently before it affects the productivity and performance of the organization.

Course Objectives ›

Upon completion of this programme, the participants will be able to:

  • Understand and appreciate the Meaning of Difficult Employees and Absenteeism in the Malaysia Context
  • Understand the different forms and causes of Difficult Employees and Absenteeism
  • Create the appropriate strategy and conducive climate and environment required to reduce the problem
  • Acquire the relevant technical and legal knowledge in dealing with such problems and situations
  • Acquire the requisite soft skills.
  • Use as forum to examine the situations and analyze the choices
  • Discuss and brainstorm on own peculiar situations and synergizes new and innovative methods of remedy

Course Outline ›

DAY 1

Module 1 - Meaning Of Difficult Employees Vis-A-Vis Absenteeism

Module 2 - Difficult Employees Problems

  • Work Habits
  • Malingering
  • Tardiness
  • Poor Performance
  • Inefficiency
  • Excessive Medical Leave
  • Disobedience
  • Insubordination

Module 3 - Absenteeism

  • Factors, Causes and Effects of Absenteeism
  • Identifying Absenteeism
  • Law on Absenteeism
DAY 2

Module 4 - Managing Difficult Employees / Absenteeism: The Soft Approach

  • Creating a positive work environment and culture
  • Counselling techniques and tactics
  • Transferring
  • Restructuring
  • Neutralize

Module 5 - Managing Difficult Employees / Absenteeism: The Hard Approach

  • The Hot-Stove Principle
  • The Disciplinary Process

Module 6 - Developing A Model Procedure

  • In conformance with Company Policy and Company Rules & Regulations

Module 7 - Industrial Court Awards And Guidelines

Contact Us Now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
Contact Customer ServiceCall Us :
+6012-266-2728
Email Customer Service E-mail Us :
[email protected]

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