Windows 10 Troubleshooting Training

Windows 10 Troubleshooting Training Course Windows 10 Troubleshooting Training
By ComSystem Solutions
Microsoft Windows:

Supporting & Troubleshooting Windows 10

“Gain the necessary knowledge and skills to install and configure Windows 10 desktop PCs and devices in a Windows Server corporate networking environment.”

By ComSystem Solutions

PSMB Certified Training Provider • Comptia Authorized Delivery Partner • Pearson Vue Certified Test Centre • Registered with Ministry of Finance
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Contact Customer Service +603-5162-8254
Email Customer Service [email protected]
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Course Title:
Supporting & Troubleshooting Windows 10
Training Category:
Information Technology
Target Audience:
IT professionals who administer and support Windows 10 desktops, devices, users, as well as associated network and security resources.
2 Days
Public Training Events
Aug 2017 ›
ComSystem Solutions Training Centre, Wisma Goshen, Plaza Pantai, Kuala Lumpur, Malaysia
Thu 24 Aug 2017 - Fri 25 Aug 2017
9:00AM - 5:00PM

Fee Per Person:
  • Register before 14 Aug 2017 for only RM1,390 per person.
  • For 3 paxs registration, the 3rd person will receive a complimentary seat.
  • For 2 paxs registration, the 2nd person will be entitled to 20% discount.
Register Now!

* Other terms & conditions apply.
For In-house Training
Request for Quotation Request for Quotation
For Other Inquiries
Contact ComSystem Solutions
Contact customer service +603-5162-8254
Email customer service [email protected]
[email protected]
Delivery Methods
  • Language: English, Bahasa Malaysia
  • PowerPoint Presentation
  • Computer Lab Work
  • Internet Access
  • Lecture
  • Demonstrations
  • Certificate of Participation
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*Terms & Conditions

Course Introduction ›

This 2-day course is designed to provide participants with the necessary knowledge and skills to install and configure Windows 10 desktop PCs and devices in a Windows Server corporate networking environment. It includes teaching the participants how to install and customize Windows 10 operating systems and apps, and configure local and remote network connectivity and storage. Participants will also learn how to configure data security, device security, network security, as well as to maintain, update, and recover Windows 10.

Course Objectives ›

Upon completion of this 2-day Windows 10 troubleshooting and support training, participants should be able to:

  • Design the processes involved in planning and using a troubleshooting methodology for Windows 10
  • Troubleshoot startup issues and operating system services on a Windows 10 PC
  • Resolve issues related to hardware devices and device drivers
  • Troubleshoot Windows 10 PCs remotely
  • Troubleshoot issues related to network connectivity
  • Troubleshoot client configuration failures and GPO application issues
  • Troubleshoot issues related to user settings
  • Troubleshoot remote connectivity issues

Prerequisites ›

  • Networking fundamentals, including TCP/IP, User Datagram Protocol (UDP), and Domain Name System (DNS)
  • Microsoft Active Directory Domain Services (AD DS) principles
  • Understanding of the Public Key Infrastructure (KPI) components
  • Windows Server 2012 R2 fundamentals
  • Microsoft Windows Client essentials experience with Windows 10

Course Outline ›


Module 1: Implementing a Troubleshooting Methodology

  • Implementing a Troubleshooting Methodology
  • Using Troubleshooting Tools

Module 2: Troubleshooting Startup Issues

  • Troubleshooting Startup Issues
  • Recovering BitLocker-Encrypted Drives

Module 3: Troubleshooting Hardware and Device Drivers

  • Resolving Hardware Issues
  • Configuring Group Policy Settings to Control Device Installation
  • Adding a Missing Device Driver to a Driver Store
  • Reverting a Problematic Device Driver
  • Diagnosing Memory
  • Troubleshooting and Repairing Failed Disk Redundancy
  • Synchronizing Settings between Devices
  • Accessing Data on a Foreign Volume

Module 4: Troubleshooting Remote Computers

  • Using Remote Desktop
  • Using Remote Assistance
  • Using Windows PowerShell Remoting

Module 5: Resolving Network Connectivity Issues

  • Resolving Network Connectivity Issues
  • Resolving Name Resolution Issues

Module 6: Troubleshooting Group Policy

  • Troubleshooting Group Policy Application Issues
  • Resolving Group Policy Issues
  • Installing and Sharing a Printer

Module 7: Troubleshooting User Settings

  • Troubleshooting Sign in Problems
  • Resolving Folder Redirection Problem
  • Resolving Roaming User Profile Problem

Module 8: Troubleshooting Remote Connectivity

  • Troubleshooting VPN Connectivity
  • Configuring and Troubleshooting DirectAccess

Module 9: Troubleshooting Resource Access Within a Domain

  • Troubleshooting File Access Issues
  • Troubleshooting Access to Encrypted Files
  • Troubleshooting Printer Access Issues

Module 10: Troubleshooting Resource Access for Non Domain Member Clients

  • Troubleshooting Device Registration
  • Troubleshooting Work Folders
  • Troubleshooting OneDrive for Business

Module 11: Troubleshooting Applications

  • Troubleshooting AppLocker Policy Application
  • Troubleshooting Application Compatibility issue
  • Troubleshooting Internet Explorer Issue
  • Troubleshooting Microsoft Edge Issue

Module 12: Maintaining Windows 10

  • Managing and Troubleshooting Windows Activation
  • Monitoring and Troubleshooting Performance
  • Applying Applications and Windows Updates

Module 13: Recovering Data and Operating System

  • Recovering Data from Azure Backup
  • Recovering Deleted File by Using File History
  • Provision Computer to Comply with Company Standards

Contact us now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
Contact Customer ServiceCall : +603-5162-8254, +603-2201-4622
Email Customer Service E-mail : [email protected], [email protected]

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