7 QC Tools Training: 2 Days

7 QC Tools Training Course 7 QC Tools Training
By Lee Soong Yee
Course Title:
7 QC Tools: The Easy Approach
Training Category:
Manufacturing Operations
Target Audience:
The training is designed for Executives, Supervisors, Technicians and related staff. It is highly recommended that personnel who involved in problem solving and process improvement to attend this program.
Duration:
2 Days
For In-house Training
Request for Quotation Request for Quotation
For Other Inquiries
Contact Peak Success Abundance
Contact customer service +603-4270-3064
+6016-5488-336
Email customer service [email protected]
Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Group Discussion
  • Presentation Handouts
  • Indoor Activities
  • Participant Presentation
  • Role Play
  • Case Studies
  • Demonstrations
  • Certificate of Participation
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*Terms & Conditions

Course Introduction ›

This 2-day 7 QC Tools course will present a unique and workable approach to the basic tools and methods necessary for real quality improvement. The quality philosophy of the late Dr. W. Edwards Deming is also woven into the course.

The cornerstone of any problem solving effort is to collect the right data and then to analyze that data in an understandable way. Information must be extracted from the data for use a in decision making. As such, a significant portion of this 7 QC Tools course will be dedicated to the use of statistics to achieve these objectives.

Course Objectives ›

Upon completion of this 7 QC Tools training, participants should be able to:

  • Know the basic tools that can be used to solve 80% of the problems
  • Define Quantitative problem
  • Apply graphical techniques in troubleshooting issues related to quality
  • Have direct hands-on experience using the tools for CI
  • Understand the complete cycle of the Problem Solving Process
  • Gain confidence of Participants in applying the QCC tools/techniques

Course Outline ›

DAY 1

Module 1: FUNDAMENTALS OF QUALITY IMPROVEMENT

  • Define Product Quality
  • List Three Categories
  • Define SQC vs SPC
  • What is TCS based on QCDS
  • The PDCA cycle
  • Describe the function of the 7 QCC Tools

Module 2: DIAGNOSING A PROBLEM USING QCC TOOLS

  • Define 2 type of Data
  • Using the Checksheet / Checklist
  • Team selection & Identification
  • Six Basic Steps to Brainstorming Process
  • Six methods to improve the results of the Brainstorming Process

Module 3: PARETO ANALYSIS

  • How Pareto was created
  • Understanding the 80 :20 rule
  • How to plot the Pareto Chart
  • Cumulative plotting in Pareto Chart
  • Priority selection from Pareto Chart
  • Plot the data and presentation

Module 4: DERIVING INFORMATION FROM DATA

  • Ranking and voting exercise
  • Brainstorming process
  • Using expertise and exploring insights
  • Creating a Cause & Effect Diagram
  • Identifying the root cause of the problem - WHY WHY analysis
  • Presentation
DAY 2

Module 5: HISTOGRAM

  • Understanding the scales of plotting
  • Collect the data
  • Determine the number of cells
  • Calculate the width of each cell
  • Determine the boundaries of each cell
  • Count the frequency of each cell
  • Prepare and plot the histogram
  • Interpret the histogram
  • Using excel to plot Histogram

Module 6: CONTROL CHARTS

  • Understand the process trends
  • Large variation changes
  • Two types of variations
  • Choose what measure
  • Take 20 subgroups of 5 samples
  • Record the sample measurements on an x & r chart
  • Calculate the sample average and ranges
  • Calculate the grand average and average range
  • Determine the scales for the x and r chart
  • Plot the data
  • Calculate the control limits
  • Determine is the ranges are in statistical control
  • Calculate the control limits for the averages
  • Where to apply SPC/Control Charts

Module 7: BRIEF UNDERSTANDING OF THE OTHER TOOLS

  • Scatter diagram, direction and strength
  • Pearson constant
  • Calculating the strength of the scatter or relationship diagram
  • Flow Charts

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Total Productive Maintenance (TPM): 2 Days

Total Productive Maintenance (TPM) Training Course Total Productive Maintenance (TPM) Training
By Andrew Cheah
Course Title:
Total Productive Maintenance (TPM)
Training Category:
Manufacturing Operations
Target Audience:
The training is designed for Managers, Engineers from production, Quality & Process Engineering, Technicians, Technical Assistants, Technologists, Executives, Engineering Support Personnel. It is highly recommended for all key staff who are involved in any form of maintenance.
Duration:
2 Days
For In-house Training
Request for Quotation Request for Quotation
For Other Inquiries
Contact Peak Success Abundance
Contact customer service +603-4270-3064
+6016-5488-336
Email customer service [email protected]
Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Group Discussion
  • Presentation Handouts
  • Indoor Activities
  • Participant Presentation
  • Lecture
  • Case Studies
  • Certificate of Participation
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*Terms & Conditions

Course Introduction ›

Maintenance is an integral part of any manufacturing business. With the highly competitive nature of today’s business environment, organizations are required to deliver products to their customers on time, with the lowest cost, and with the highest quality. Without proper maintenance, companies can lose millions of dollars, face unpredictability, and lose confidence in their product quality.

This 2-day workshop aims to provide the participants with the knowledge and tools to improve maintenance performance utilizing Total Productive Maintenance (TPM). The workshop takes participants through tools to help manage the maintenance process and finally apply the right changes at the right time to get optimal results from the process. The topics covered in this workshop are shown below.

After attending the training, participants should be able to identify opportunity available to achieve a 85% and above equipment efficiency (OEE), the defect rate being reduced to a possible zero and obtain a quality yield of 99.99%. Their skill to handle problems and obstacles would be enhanced with proven training techniques.

Course Objectives ›

  • To understand about objectives, concepts & strategy in TPM
  • Understand & describe the 6 major losses in equipment effectiveness.
  • Categorize maintenance in the 5 Total Productive Maintenance (TPM) "pillars"
  • Measure Overall Equipment Effectiveness (OEE) on each piece of equipment in their Value Stream.
  • Improve Overall Equipment Effectiveness (OEE) via application of Total Productive Maintenance's (TPM) 5 Pillars
  • Know the differences between Reactive, Preventive, Predictive & Proactive Maintenance.
  • Accomplish Actual TPM Implementation with Measurable Results
  • Learn about the new approach to equipment management
  • Improve the quality of the workplace environment
  • Evaluate effective ways to eliminate wastages & losses
  • Monitor the situation through reports, audits & activity boards
  • Understand about autonomous maintenance
  • Master the strategies to successfully implementing TPM

Course Outline ›

DAY 1

INTRODUCTION TO MAINTENANCE

  • History & Evolution of Maintenance
  • The importance of maintenance in an organization
  • The "backstage" analogy
  • Knowing your customer

DIFFERENT CONCEPTS OF MAINTENANCE

  • Fail & Fix
  • Scheduled Maintenance
  • Preventive Maintenance
  • Predictive Maintenance

USING LEAN & 5S IN MAINTENANCE

TPM OVERVIEW & OBJECTIVE

  • What is TPM? 5-Point Definition of TPM
  • Activities before TPM
  • Application of preventive & predictive maintenance in TPM
  • Maintenance inventory controls
  • TPM strategy
  • New approach to equipment management

CHARACTERISTICS & GOALS OF TPM

  • 3-Principles of Prevention
  • Improving the quality of the workplace environment
  • Changing our attitudes
  • Changing the equipment
  • Changing the workplace

COLLECTING DATA

  • The importance of data collection
  • Methods of collecting data
  • Different types of data
  • Advanced Measurement Systems Analysis
  • Using Data to find an optimal maintenance strategy
  • Calculating mean time to failure
  • Measuring maintenance performance / metrics

DATA ANALYSIS

  • Why analyze?
  • Important Tools for Data Analysis
    • Pareto Analysis
    • Plots and Graphs
    • Regression
    • Control Charts
DAY 2

ELIMINATING EQUIPMENT LOSSES

  • Breakdown losses
  • Setup & adjustment losses
  • Idling & minor stoppage losses
  • Speed losses
  • Quality defects & rework losses
  • Start-up & yield losses

AUTONOMOUS MAINTENANCE (AM)

  • Benefits of Autonomous Maintenance
  • How to implement AM in your operations
  • Autonomous Maintenance steps
  • Key points to successful AM implementation

CHARACTERISTICS OF AUTONOMOUS MAINTENANCE

  • Organization Led Activities
  • Use of audits
  • Use of activity boards
  • Meetings & reports

PLANNING & SCHEDULING MAINTENANCE

  • The 6 maintenance planning principles

SCHEDULING MAINTENANCE TASKS

SPARE PARTS INVENTORY MANAGEMENT

  • Cost benefit analysis
  • Using Kanban & replenishment models
  • Differences between spare parts inventory & operating inventory

STANDARDIZATION

8 PILLARS OF TPM & 8 STEPS OF AM

  • Autonomous maintenance
  • Individual improvement
  • Planned maintenance & initial control
  • Training & education
  • Office TPM & quality maintenance
  • Safety & environment

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Total Quality Management (TQM) Training

Total Quality Management (TQM) Training Course Total Quality Management Training
By Shuras Vasu
Quality Management:

Total Quality Management (TQM)

“Enhance your skills on Quality Systems implementation with proven training techniques.”

Shuras Vasu


Certified Total Quality Management (Phillips Singpore, Kiyoshi Suzaki) • Certified Lean Six Sigma Black Belt (SQI, Singapore) • Certified Quality Engineer, CQE (Quality Management Centre, Penang) • PSMB Certified Trainer
Request for In-house TrainingRequest for In-house Training
Register for Public Training Public program not yet available
Contact Customer Service +603-4270-3064
+6016-5488-336
Email Customer Service [email protected]
Course Title:
Total Quality Management (TQM)
Training Category:
Manufacturing Operations
Target Audience:
The training is designed for Managers, Engineers from Production, Quality & Process Engineering. It is highly recommended that key staff in your organization be involved in this program.
Duration:
2 Days
For In-house Training
Request for Quotation Request for Quotation
For Other Inquiries
Contact Peak Success Abundance
Contact customer service +603-4270-3064
+6016-5488-336
Email customer service [email protected]
Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Group Discussion
  • Presentation Handouts
  • Indoor Activities
  • Participant Presentation
  • Role Play
  • Lecture
  • Case Studies
  • Demonstrations
  • Certificate of Participation
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*Terms & Conditions

Course Introduction ›

After attending the 2-day Total Quality Management (TQM) training, participants should be able to know why Total Quality Management is essential in the Organization. They will also be able to use proven methodologies to solve of their verbal / opinion data and in making sound decisions. Their skill to handle and implement Quality Systems would be enhanced with effective training techniques.

Course Objectives ›

Upon completion of this 2-day Total Quality Management training program, participants should be able to:

  • Actively involve every function and every employee in satisfying customers' needs, both internal and external.
  • Understand how TQM works by continuously improving all aspect of work through structured control, improvement and planning activities
  • Be enlightened that TQM and Customer is at the center of every activity.
  • Determine the gap between what the customer needs and what the system delivers
  • Get involve of everybody in quality improvement.
  • Ensure TQM system considers the rewards and recognition for greater involvement of staff
  • Have Positive reinforcement through TQM best practices and sharing
  • Maintain achievement and continuous improvement through participative problem-solving projects.

Course Outline ›

DAY 1

Module 1: INTRODUCTION TO TQM

  • Deming Perspective
  • The Philosophy
  • The 10 Benefits of TQM Organization
  • Why TQM fails

Module 2: OPERATIONS MANAGEMENT & QUALITY

  • Principles of QCDSSM
  • People Involvement and Engagement in TQM- How to do it
  • Transparent TQM
  • Techniques in Manufacturing
  • Available Analytical Tools
  • 14 Key Principles
  • Comparison of few Models

Module 3: CHARACTERISTICS OF TQM

  • 8 Disciplines - Overview
  • Customer Oriented
  • Cultural Changes
  • Barriers in Implementation
  • Scientific Procedures
  • TQM vs ISO vs Lean vs Six Sigma

Module 4: METHODS & TOOLS OF TQM

  • Plan, Do, Check, Act cycle
  • Statistical Tools
  • Benchmarking

Module 5: MANAGEMENT THEORIES

  • TQM evolution
  • TQM Guru's and Principles - Juran, Crosby, Ishikawa, etc.
DAY 2

Module 6: THE IMPLEMENTATION PROCESS (PHASE I)

  • Sets steering Committee 8 Defines Roles & Responsibilities
  • Identify Current Organizational Gap for TQM
  • Quality Education Workshop for Management Level

Module 7: THE IMPLEMENTATION PROCESS (PHASE II)

  • Management Workshop
  • Top Team Workshop
  • Training & Education
  • Interaction Process
  • Designing the TQM Process

Module 8: THE IMPLEMENTATION PROCESS (PHASE III)

  • Review Session
  • Awareness Training
  • Facilitator Skills Workshop
  • Top Team Kaizen Workshop
  • Kaizen Training
  • Self Assessment (The 8-Step Approach)

Module 9: THE IMPLEMENTATION PROCESS (PHASE IV)

  • Assessment
  • Top Team Review
  • Analysis & Report
  • Interview

Module 10: BENCHMARKING FOR EXCELLENCE

  • Types of Benchmarking
  • Why Benchmarking
  • Process of Benchmarking
  • Sustaining TQM process- what is required
  • TQM for suppliers

Contact us now ›

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