Think Outside the Box Training: 2 Days

Think Outside the Box & Problem Solving Training Course Think Outside the Box & Problem Solving
By Rachel Khor
Course Title:
Thinking Outside the Box & Problem Solving
Training Category:
Soft Skills
Target Audience:
All managers, executives, supervisors, support & admin personnel, sales & marketing, customer service & front desk, PR, technical staff, engineers, production staff, QA staff - Anyone who wants to learn to be a solution provider & provide creative input/ideas at the workplace.
Duration:
2 Days
Public Training Events
Sep 2017 ›
Venue:
Seri Pacific Hotel, Kuala Lumpur, Malaysia
Schedule:
Wed 13 Sep 2017 - Thu 14 Sep 2017
9:00AM - 5:00PM

Fee Per Person:
RM1,500.00
Promotions:
  • RM1,400 per person for group registration of 3 paxs or more from the same organization.
Register Now!

* Other terms & conditions apply.
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Contact Peak Success Abundance
Contact customer service +603-4270-3064
+6016-5488-336
Email customer service [email protected]
Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Presentation Handouts
  • Indoor Activities
  • Participant Presentation
  • Video Presentation
  • Role Play
  • Lecture
  • Case Studies
  • Demonstrations
  • Certificate of Participation
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*Terms & Conditions

Course Introduction ›

  • Would you like to learn to handle work problems confidently, with minimum supervision & be quick to generate practical solutions when problems arise?
  • Would you like to think out of the box & come out with creative approaches?
  • Would you like to learn to prevent firefighting, be more flexible & proactive?
  • Are you looking for ways to be more solution focused in general?
  • Would you like to come out with ideas that give you results?

If you answer YES, then this course is for you! At last, a course that is dynamic, transformational and inspiring, taking you to a higher level of creativity with strategies and techniques to overcome daily problems at the workplace. Discover innovative and creative breakthroughs in work and business!

Successful organizations recognize that creative solutions and problem solving skills significantly enhance business results and business potential.

The easiest and fastest way for you to earn respect and credibility at work is to be able to solve problems.

In these challenging times, you need to be the #1 solution provider in your company - to solve problems with confidence & clarity. This course has been specially structured to include interesting, workable, extraordinary techniques to enable you to break out of your comfort zones & think creatively.

The tools taught here can help you to become more creative, think laterally & produce more desirable solutions. Focus on 3 main models - CREATIVITY, THINKING OUTSIDE THE BOX & PROBLEM SOLVING. They are designed to help you devise creative & desirable solutions to problems, spot opportunities that you might otherwise miss.

Course Objectives ›

  • Practice creative thinking methods to generate ideas & solutions
  • Transform your creativity into practical business solutions
  • Turn existing problems into opportunities for growth
  • Encourage out-of-the-box thinking & focus on pinpointing problems, identifying root causes & their outcomes
  • Apply proven out of the box techniques to improve systems, products & processes
  • Producing, evaluating & selecting new ideas: models for analyzing options
  • Practices to create an innovative workplace Real-world practice: opportunity spotting/solution generating
  • Select & make the best decision
  • Practice the "challenge" technique to make improvements for greater productivity & better performance

Course Outline ›

DAY 1

1. WORK APPLICATIONS OF CREATIVITY & THINKING OUTSIDE THE BOX

  • Define creative thinking & thinking outside the box
  • Getting the job done - an unlearning
  • If you always do what you always did, you will get what you always got
  • How to spur the imagination by thinking both
    • fluidly - generating a quantity of ideas
    • flexibly - generating unconventional ideas
  • Identifying elements that stimulate creativity
  • Eliminating barriers to creativity & innovation

Activity: Visualization, Pictures, Music & Videos

2. CREATIVITY PROCESS - WHAT HAS TO HAPPEN

  • Defining boundaries, framework & constraints
  • Collecting data & information
  • Incubation - great ways to incubate
  • Thinking about issue constantly
  • Eureka - when idea hits you unexpectedly
  • Development & implementation

3. 14 STEPS TO STIMULATE CREATIVITY/TOB AT WORK

  • Essential ingredients of innovation & creativity
  • Avoid groupthink
  • Group Creative Thinking: to spur the imagination techniques & triggers used include - brainstorming, challenging assumptions, 5 Monkeys Syndrome, idea generating questions, combining/piggyback on ideas, connecting, associating, incubating, working with metaphors while having fun!

Using A Series Of Activities, Games, Group Work & Presentation

4. CARRYING OUT THOUGHT EXPERIMENTS - PROVOCATION

You begin by making deliberately stupid statements (Provocations), in which something you take for granted about the situation is not true. Statements need to be stupid to shock your minds out of existing ways of thinking. Once you have made a provocative statement, you then suspend judgment & use that statement to generate ideas. Provocations give you original starting points for creative thinking. Reversal is to deliberately think in the opposite direction or the exact reverse of the issue at hand

Video: Blue Ocean Strategy - Reflect, Discuss, Evaluate

5. READY TO USE CREATIVE PLATFORMS

CHALLENGE ASSUMPTIONS, QUESTIONING, FREE ASSOCIATION, REVERSAL/OPPOSITE THINKING, ABSENCE THINKING, FANTASY/VISIONING, VISUALIZATION/GUIDED IMAGERY

Interesting activities to stimulate & awaken the immense creativity in you. After you have removed the barriers to creativity & understand the various creativity tools, you are ready to apply your own creativity. Here, you will work on the challenges in your own organization. Bring your work problems to the seminar so that you can produce ideas & results you can use back in your office.

Mind Power Games to Stimulate Thinking Outside The Box

6. 2 HIGH IMPACT, EXCITING & REWARDNG GAMES

Stimulate creativity & really think outside the box - fun, fast paced, revealing

Learning games specially designed to bring out the following qualities & expertise:

  • Creativity, brainstorming & problem solving skills
  • Lateral thinking - looking at problems from various angles
  • Innovation & innovativeness
  • Determining what the customer wants/outcome
  • Presentation - persuasion & influence

Debriefing & Time Out: Lessons Learnt that Can be Applied Back at Work

7. CREATIVE PROBLEM SOLVING PROCESS (CPS)

  • Apply a practical & workable model
DAY 2

8. TECHNIQUES FOR ANALYZING ENVIRONMENT

  • 4 techniques will be explored in depth
  • Determining the deviation & gap
  • Camelot - Compare & Contrast Against Ideal
  • Benchmark - Compare & Contrast Against Others/No. 1 Metaphors/Analogy
  • SWOT Analysis - Consider From Internal & External Basis

9. TECHNIQUES FOR IDENTIFYING PROBLEMS - TESTING PROBABLE CAUSES

  • Root Cause Analysis - 5 Why Diagram & 5W 1H
  • Fishbone/Affinity Diagrams - define effect/problem, identify causes & sort ideas into useful categories
  • Reframing Matrix - generating different perspectives
  • Picture Stimulation - draw picture of problem
  • Pareto Analysis - choosing the most important changes to make

Team Project: Excellent Techniques To Help You Identify, Pinpoint & Confirm Problem Areas & Where The Problems Are Coming From

10. INDIVIDUAL TECHNIQUES FOR GENERATING ALTERNATIVES

  • Attribute Listing
  • Back to the Customer
  • SCAMPER

Individual Exercise: Select Your Technique - Analysis, Evaluation & Presentation

11. GROUP TECHNIQUES FOR GENERATING ALTERNATIVES

  • Brainstorming Techniques - Different Points of Views
  • Lotus Blossom Technique
  • Storyboarding
  • Reframing Matrix
  • Pin Card/Gallery Method
  • Process Mapping
  • Group Projects - Brainstorming, Discussion & Presentation

12. DEPLOYING YOUR DECISION & DECISION ANALYSIS

  • Clearly expressing analysis results
  • Ensuring organizational benefit
  • Guaranteeing maximum buy-in
  • Choosing among alternatives
  • Establish & assign weight to objectives in order to make the best decision

3 Techniques: Cost-Benefit Analysis, Grid Analysis, 6 Thinking Hats

13. HOW TO IMPLEMENT PARALLEL THINKING?

The Six Thinking Hats Method:

  • white hat: information, data, facts & figures
  • red hat: intuition & feelings
  • black hat: cautions & downsides
  • yellow hats: benefits & values
  • green hat: creative ideas & alternatives
  • blue hat: managing the thinking process
  • Simulation: 6 Hats - When, Where, What, Why, How
  • MIND MAP THE 2-DAY LESSONS WITH ALL KEY LEARNING POINTS

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