Influential Communication Skills Training

Communication Skills Training Course Communication Skills Training
By Culure Dynamics DCI
Communication Skills:

Influential Communication Skills at Work

“The Secrets to Achieving Success Faster & Results Easier”

By Culture Dynamics DCI


Directive Communication Certified Training Provider • Chartered Member of American Institute of Business Psychology • PSMB Certified Training Provider
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Contact Customer Service +6012-311-3961 Email Customer Service [email protected]
Course Title:
Influential Communication Skills at Work
Training Category:
Soft Skills
Target Audience:
Managers, team leaders, supervisors, professionals, technical personnel, consultants and executives. Anyone who desires to improve communication and influencing skill and overcome interaction barriers.
Duration:
2 Days
For In-house Training
Request for Quotation Request for Quotation
For Other Inquiries
Contact Culture Dynamics DCI
Contact customer service +6012-311-3961
Email customer service [email protected]
Delivery Methods
  • Language: English, Mandarin
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Presentation Handouts
  • Indoor Activities
  • Participant Presentation
  • Certificate of Participation
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Course Introduction ›

  • Instruction is given but your staffs do not get you right...
  • Is Yes REALLY a Yes when they nod their heads?
  • Both of you are speaking in English and yet something is missing here!

You are fed-up of giving instructions. They just don’t get it right. Often you doubted their capabilities and wonder would they ever improve. Did it occur to you that the problem lies in communication and not necessarily your staff?

Communication is not about what you said but what you heard. It is not direct but indirect and it does not necessarily result in understanding. Communication alone is a complex process and to communicate influentially is compounded by multiple factors. However, if you know the principles of doing it and not only to communicate effectively but also influentially, you are in control. You could convert a ‘no’ answer into a ‘yes’.

The workshop is highly interactive and fun. We use psychological tools to assist you to discover your potentials, areas of strengths and weaknesses. We impart knowledge on how to capitalize your strengths for maximum benefits and leverage on your weaknesses for improvements.

This course is also available in Chinese / Mandarin.

Course Objectives ›

  • Develop the fundamentals of communication
  • Communicate influentially in clear and unambiguous manner
  • Gain the psychological understanding to influence at the subconscious level
  • Adopt a proactive and positive approach in dealing with negative feedback and responses
  • Develop capabilities to handle difficult questions, overcome misunderstandings and minimize conflicts
  • Turn around critical communication situations into opportunities to build and maintain rapport, trust and achieve results

Course Outline ›

DAY 1

1. Foundation of Communication

  • What is communication?
  • 7 Components of Communication
  • Communication Gaps & Barriers
  • Communication & Perception

2. Colored Brain Communications – The 4 Colors

  • Perspective taking: Colored Glasses Syndrome
  • Discover your brain genetic style of processing information through Colored Brain Communication Inventory
  • Discover your strengths and weakness and the strategies for improvement
  • Interpret the color brain processors of other people
DAY 2

3. The 8 Principles of Human Emotional Drives

  • Discover your personal Top 3 subconscious needs and drives
  • Understand other people’s emotional drives to communicate influentially
  • Wants vs Needs
  • Create collaboration to build trust and respect

4. Influencing Skills Development

  • Power to Influence
  • Power of Questions
  • Power of Words
  • Power of Body Postures and Non-Verbals

Methodology ›

  1. Directive Communication™ is a training and organizational development psychology developed by Arthur F. Carmazzi that affects how people act and react to each other in teams, and how that affects individual performance. It is a foundational science for influencing team dynamics to cultivate high performance cooperative team culture.
  2. Our methodology is based on interactive learning, experiential activities and facilitative training style.
  3. We use variety of proprietary training tools, group discussion, team reflective circle, storytelling, lecture with games and activities to make learning FUN and IMPACTFUL!

2 days of interactive workshop facilitated by our certified trainer(s), workbook and certificate of accomplishment. We also have trainers with Chinese / Mandarin capabilities to deliver this course.

Participants will do Colored Brain Communication Psychometric Profiling to find out own colored brain type and how your brain processes information genetically.

Contact Us Now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
Contact Customer ServiceCall Us :
+6012-311-3961
Email Customer Service E-mail Us :
[email protected]

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