Knowledge Management Training Course

Knowledge Management Training Course Knowledge Management Training
By Dr Rumesh Kumar
Knowledge Management:

Introduction to Knowledge Management

“Knowledge Management is expensive, but it may be worse by not having it!”

By Dr Rumesh Kumar


Doctor in Business Administration • Certified Scrum Trainer • Certified Project Management Professional • Certified PSMB Training Provider
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Course Title:
Introduction to Knowledge Management
Training Category:
Business Management
Target Audience:
HR managers and executives, HR personnel, Senior managers, Line managers
Duration:
2 Days
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Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Presentation Handouts
  • Participant Presentation
  • Lecture
  • Certificate of Participation
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Course Introduction ›

Many activities need to be accomplished for achieving organizational business objectives. To undertake these activities successfully, managing knowledge of all stakeholders, both inside and outside an organization, is crucial. However managing knowledge has been a challenge as it involves dealing with issues that are difficult to comprehend. Consequently, it has not been given due emphasis that commensurate with its importance.

Knowledge Management is gaining center stage attention as Malaysia transforms itself from a resource based to knowledge based economy. Knowledge based economy has been defined as a knowledge driven economy in which the generation and exploitation of knowledge plays a predominant role in the creation of wealth.

To steer the economy along the path of knowledge, the need to develop a common framework of knowledge management within the context of a Malaysian culture and business ethics is necessary. In this respect, having more people conversant with the concept of knowledge management to a point where they can garner support in its implementation is a primary requirement for this aim to be realized.

Course Objectives ›

From the proposed training program, it is expected that the participants will be able to improve their knowledge management competencies in terms of being able to:

  • Define the term knowledge management
  • Categorize different types of knowledge modes
  • Differentiate data, information and knowledge
  • Recognize importance of knowledge management
  • List stages in knowledge management cycle
  • Undertake KM audits
  • Facilitate a knowledge sharing exercise in practice

Course Outline ›

DAY 1

PRINCIPLES OF KNOWLEDGE MANAGEMENT

  • Understanding Knowledge Management
  • Data, information and knowledge
  • Benefits of Knowledge Management
  • Types of knowledge
DAY 2

PROCESS OF KNOWLEDGE MANAGEMENT

  • Knowledge Development
  • Knowledge Sharing
  • Knowledge Application

PEOPLE ISSUES IN KNOWLEDGE MANAGEMENT

  • Basic requirements for success
  • Worker perception
  • "Not invented here" syndrome
  • Knowledge sharing culture
  • Knowledge Management Assessment

Who had attended this training ›

  • JKR MALAYSIA
  • BANK NEGARA MALAYSIA
  • MALAYSIAN INSTITUTE INSURANCE

Contact us now ›

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