Industrial Relations:
Handling the Non-Performer & Dismissal Workshop

“All that you need to know about handling non-performer dismissal, from A to Z.”

By TED Integrated

PSMB Certified Training Provider

Request for In-house Training	Public program not yet available Register for Public Training
training@ted.com.my	+603-2386-7788

Introduction

This is a very comprehensive and systematic hands-on programme A-Z with the sole aim of ensuring that the participants are fully competent in handling the entire disciplinary process, from Stage 1 of counseling to rehabilitate the employee; to Stage 2 of issuing warnings and taking minor disciplinary action; to Stage 3 of investigating, drafting the charge sheet and conducting the Domestic Inquiry; and then to Stage 4 of deciding on the appropriate major disciplinary action.

To have a well rounded view of the industrial relations process, the programme exposes the participants to precedents set by the Industrial Court so that they know how the court decides.

Course Objectives

At the end of the programme, participants should be able to:

• Identify poor or non-performance for disciplinary action
• Develop counseling skills
• Write appropriate 'disciplinary' letters
• Conduct a professional Domestic Inquiry
• Ask appropriate questions at the domestic inquiry
• Write professional minutes of domestic inquiry; and other reports
• Decide on the proper disciplinary action for poor or bad performance

Course Outline

Morning Session

• What is natural justice?
• The Code of Industrial Harmony
• Identifying poor or bad performance
• How to counsel for poor performance

Afternoon Session

• Issuing cautions and drafting warning letters
• Investigation and drafting the charge-sheet
• Suspending employees
• Setting up the DI board
• Carrying out the Domestic Inquiry

Morning Session

• Asking questions
• Decision-making
• Documentation for Domestic Inquiry
• Writing minutes of the Domestic Inquiry
• Appeals

Afternoon Session

• The roles of the Industrial Relations Department and the Industrial Court
• Case law
• Case studies
• Special issues in handling the non-performing probationer and dismissal
• Workshops

Who had attended this training?

• Newsprint Sdn Bhd
• Equatorial Hotel
• BC Petrochemical
• Wonder Bowl
• Schaefer Kalk (M)
• Guardian Venture (M)
• Kudrat Maritime
• Bumimetro Construction
• Sinora
• Global Airfreight

Request for Quotation Now

	+603-2386-7788
	training@ted.com.my