Interview Skills Training by Castele Solutions

Behavioural Event Interview Skills Behavioural Event Interview Skills
By TED Integrated
PSMB HRDF Claimable
Course Title:
Behavioural Event Interview Skills
Training Category:
Human Resource Management
Target Audience:
HR Executive, HR Coordinator and HR Manager
2 days
For In-house Training »
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For Customization & Other Inquiries »
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Contact customer service +603-2386-7788
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Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Participant Presentation
  • Video Presentation
  • Role Play
  • Lecture
  • Case Studies
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Recruitment & Selection:

Behavioural Event Interview Skills

“Hire the right candidates in the most efficient way!”

By TED Integrated

PSMB Certified Training Provider
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This program aims to establish efficient human resource recruitment and selection process as well as reducing time taken to interview and select qualified candidates.

Moreover, Behavioural Event Interview technique ensure new hire job fits and productive in the work.

Course Objectives

At the end of the session, participants would be able to:

  • Describe what BEI is
  • Differentiate between BEI and the traditional methods
  • Use BEI techniques in interviewing candidate
  • Map it to organisation’s recruitment & selection processes
  • Establish clear criteria for employee selection and assessment
  • Establish an efficient recruitment and selection process
  • Reduce time taken to interview and select qualified candidates
  • Maximise new hire’s productivity and ensure job person fit
  • Increase retention of all new hires, especially during the first two years
  • Be more objective and fair at selecting suitable candidates

Course Outline


Module 1 - Introduction to BEI

  • The recruitment & selection processes & tools
  • What is & why BEI?
  • BEI vs Traditional interviewing techniques

Module 2 - Interviewing Preparation

  • Overview of the competency model
  • Determining candidate's competencies
  • Candidate profiling

Module 3 - The STAR Technique

  • Starting the interview
  • Topic-opener questions
  • Open-ended questions
  • Accomplishment questions
  • Direct competency probes
  • Exploring the critical incidents
  • Active listening
  • Spotting lies
  • Closing the interview

D A Y  2

Module 4 - Eliciting & Influencing

  • Candidate's interest & motivation
  • Matching needs (individual with organisation)
  • Selling the organisation

Module 5 - Making Selection & Decision

  • Preparing recommendations
  • Reaching consensus
  • Role Play

For In-house Training:

Request for Quotation

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For Content Customization & Other Inquiries:

Contact TED Integrated

Contact Customer Service


Email Customer Service

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