Filing & Record Management Training

Filing & Record Management Training Filing & Record Management Training
By TED Integrated
PSMB HRDF Claimable
Course Title:
How to Manage and Organise Office Records and Files Efficiently
Training Category:
Business Management
Target Audience:
Non Executives, Executives, Clerical Workers, Administration Staffs
2 days
Public Program* Now Available! »
Dec 2018 ›
The Zon Hotel, Jalan Ampang, Kuala Lumpur, Malaysia
Mon 17 Dec 2018 - Tue 18 Dec 2018
9:00AM - 5:00PM

Fee Per Person:
Register Now!

* Other terms & conditions apply.
Jan 2019 ›
TED Learning Centre, Binjai 8 Premium SOHO, Kuala Lumpur, Malaysia
Mon 14 Jan 2019 - Tue 15 Jan 2019
9:00AM - 5:00PM

Fee Per Person:
  • 10% discount for group registration of 3 paxs or more.
Register Now!

* Other terms & conditions apply.
For In-house Training »
Request for Quotation Request for Quotation
For Customization & Other Inquiries »
Contact TED Integrated
Contact customer service +603-2386-7788
Email customer service
Delivery Methods
  • Language: English
  • Workshop
  • Group Discussion
  • Reading Materials
  • Case Studies
  • Certificate of Participation
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*Terms & Conditions

Filing & Record Management:
How to Manage and Organise Office Records and Files Efficiently

“Inefficient filing and record management can be a great a loss to the profitability of your organisation!”

By TED Integrated

PSMB Certified Training Provider
Request for In-house TrainingRequest for In-house Training
Register for Public Training Public program not yet available
Email Customer Service Contact Customer Service+603-2386-7788


Often we hear a business is only as good as its records. All correspondence with clients, financial information, market and clients' facts are all kept in files. With inefficient filing and record management practices, your agency can lose time, money and information.

Course Objectives

Participants will be able to gain the following benefits and knowledge:

  • Better awareness of the importance of proper Record Management practices in an agency
  • Ability in organizing the records of an agency more systematically and efficiently
  • Able to increase basic knowledge on Record Management of an agency
  • Able to increase efficiency in processing the records/ files of an agency especially on the aspect of arrangement, keeping, filing retrieving, maintaining and dispositioning of records
  • Good and efficient Record Management Practices will result in cost saving and increase in efficiency

Course Outline


Theory and practice in Record Management

  • Record Management is a technique in management.
  • Life cycle of records - creation, usage/ maintenance and disposition/disposal
  • Categories of records
  • Benefits of Record Management Programme
  • Types of records
  • Uses and importance of records to an agency

File Operation

  • Opening and closing of files
  • Correspondence and files, control of incoming and outgoing mail.
  • File titles and classification in a filing system
  • Use of practical file covers
  • Minute papers - its uses and functions
  • Control of records / file movement
  • Application of 5 S in filing system

Security requirement and characteristics of a good record / filing room

  • Suitability, location of records room.
  • Basic requirement , security, precaution against fires, flood.
  • Restriction, accessibility to records.
  • Control on environment, temperature, humidity, cleanliness.
  • Control of records destroyers / enemies
  • Use of suitable filing equipment.
  • Salvaging of wet records.


Electronic media in filing operation.

  • Comparison and differences between paper records and electronic filing - Paper records vs electronic records

Rules / Regulation Governing Record Management

  • Acts and Ordinance
  • Directives and related circulars
  • Awareness on the existence of various rules pertaining to Record Management
  • What is our responsibility.

Last stages in Record Management - Final Destiny

  • What happens to records
  • Different values of records and its usage
  • How to determine the methods of disposial of records
  • Activities involved in disposition / disposal of records

Papers for practical sessions

  • Preparation of subject classification
  • Opening and closing of files
  • Appraisal of inactive records
  • preparation of list of files for disposal

For In-house Training:

Request for Quotation

Request for Quotation Now

For Content Customization & Other Inquiries:

Contact TED Integrated

Contact Customer Service


Email Customer Service

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