Professional Grooming & Etiquette Training

Business Etiquette Training Course Grooming & Etiquette Training
By Knowledge Hub Asia
PSMB HRDF Claimable
Course Title:
Corporate Grooming, Protocol & Business Etiquette for Professionals
Training Category:
Soft Skills
Target Audience:
Officers, Executives, Receptionists, Customer Service, Assistant Managers, Managers who has to face and service customers in their daily line of duty.
2 Days
For In-house Training »
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For Customization & Other Inquiries »
Contact Knowledge Hub Asia
Contact customer service +6012-266-2728
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Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Presentation Handouts
  • Indoor Activities
  • Simulation
  • Video Presentation
  • Lecture
  • Certificate of Participation
*Terms & Conditions
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Business Etiquette:
Corporate Grooming, Protocol & Business Etiquette for Professionals

“Create the Winning Impression!”

By Knowledge Hub Asia

PSMB Certified Training Provider • ILM Approved Centre
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Looking good on the outside as well as possessing excellent business, social and communication skills will not only attract people but opportunities to them like moths to a flame. In fact, these qualities are commonly found and are possessed by competent and dynamic professionals in the corporate sectors and the high society. Therefore, it is most important for us to look after our appearance and also the way we conduct ourselves in public. Nothing puts people off more than having bad manners and looking unkempt.

The good news is, we can be trained to develop these good qualities and put them into practice, thus enhancing the performance of our work, the quality of our daily interactions with people and consequently, the success rate in our daily lives will proceed to increase too. The possibilities are endless once you have acquired the essential skills and qualities.

Therefore, this intensive training programme is designed to develop competent and dynamic professionals that portray confidence in not only by the way we dress but also, on how we carry ourselves in front of people in formal and non-formal situations. This includes everything to do with our total appearance, the way they communicate through our dressing, communication and body language.

Course Objectives

At the end of the session, participants will be able to:

  • Project a confident personality, a professional image and mannerism that creates positive impressions with people
  • Practice high professionalism in matters regarding to work or people
  • Carry themselves well by living up to the company/brand's image and social standing
  • Be comfortable and able to adapt well in any business formal or informal situations
  • Create a pleasant and interesting business environment for the corporate or public sector

Course Outline


Module 1: Presenting You At Your Personal BEST

  • Creating lasting first impressions Anywhere, Anytime, Anyplace
  • Mastering and using the 3V's to your advantage
  • Image Management 3A's Uses and advantages
  • Tips and tricks on being a PROfessional
  • Living up to your Brand & Image
  • The Key Components of A Winning Image

Module 2: Business Professional 101: The Right Statement Every time

  • Professionals Look & Play Thy Part!
  • The Corporate, Communicator and Creative Career Profiles
  • MEN vs WOMEN Style & Substance
  • Dressing for Your Corporate Culture ¡V Appropriate Office Attire
  • Fashion Faux Pas & Image Destroyers
  • Business vs Causal Wear Essentials
  • Authority Dressing Guidelines

Module 3: Using NLP in Looking Good & Attracting Success

  • Flexi-Dress! Adapting your Image to meet different job demands/business
  • Unlocking the Colours of Fortune
  • Attention to Detail
  • Working your way through Colour Personalities
  • Accessories that spells "Success"

Module 4.1: Make-Up & Grooming for Women

  • Make-Up Essentials
  • Step by Step Hand-on Practical on the Use of Make-up & its Application
  • Tips & Tricks to Increase Your Appearance & Boost Your Attractiveness

Module 4.2: Professional Grooming for Men

  • Moustache maintenance (Optional)
  • Banishing B.O & Smelling Good
  • Step by Step Hand-on Practical on the

Module 5.1: Hijab Styling (For Women)

  • Be a Hijab-nista of Your Own
  • Learn different types & style on trying/styling your headscarf
  • Be Creative & Fashionable in Different Lengths & Styles

Module 5.2: Tie Talk (For Men)

  • Guidelines on how to mix & match with different shirt and ties.
  • Ties & Shirt selection


Module 1: Business Etiquette 101: Manners Really Do Matter!

  • The Importance & Significance of Being Cultured
  • Meet, Greet & Introduce with Confidence
    1. Self Introduction / Group Introductions / Third Party Introductions
    2. 1 Way vs 2 Way Introductions
  • Handshakes: Cultural nuances and sensitivities
  • Create a Powerful Verbal Business Introduction Card
  • Remembering Names with Ease

Module 2: Business Meal Etiquette Essentials

(Practical/Hands-on experience during lunch)

  • European vs. American Style Dining
  • Mastering Table Manners & Table Settings
  • Proper use of Cutleries, Crockery and Napkin.
    • i) How to cut meat.
    • ii) How to drink soup.
    • iii) How to butter bread.
    • iv) How to pick up peas & etc
  • Table mannerism
    • i) Chewing and talking with the mouth full
    • ii) Spitting out politely
    • iii) Resting elbows on the table
    • iv) Sweet Nothings ¡V Making Small Talk
    • v) Handling mishaps such as spillage & etc

Module 3: Be a Master of Body Language (Non-Verbal Communication)

  • What Your Body Language Really Says About YOU
  • The Art of Instant RAPPORT
  • Watch Out Body Signals!
  • Posture, Poise, Elegance & Your Social Class
  • Eye Signals in Business & Social

Module 4: How to be a Good Conversationalist

  • Speaking with Confidence - Pause, Pace & Clarity
  • Good/Bad Communication Topics
  • Dos & Don'ts in Communication
  • The Art of Compliments!
  • Rudeness Be Gone!


This unconventional seminar is structured to be lively and interesting as we learn best in moments of enjoyment. It flows with participants’ needs and wants. Course methods will include video clips, demonstrations, role-plays, games and theory.

For In-house Training:

Request for Quotation

Request for Quotation Now

For Content Customization & Other Inquiries:

Contact Knowledge Hub Asia

Contact Customer Service


Email Customer Service

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