Effective Negotiation Skills Training

Negotiation Skills Training Course Negotiation Skills Training
By TED Integrated
Negotiation Skills:

Effective Negotiation Skills

“Provides a practical negotiation framework that could be used to develop meaningful and long-lasting relationships”

By TED Integrated

PSMB Certified Training Provider
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Email Customer Service training@ted.com.my Contact Customer Service +603-2386-7788
Course Title:
Effective Negotiation Skills
Training Category:
Soft Skills
Target Audience:
Managers and executives from sales, procurement, projects etc.
2 Days
For In-house Training
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For Other Inquiries
Contact TED Integrated
Contact customer service +603-2386-7788
Email customer service training@ted.com.my
Delivery Methods
  • Language: English
  • Workshop
  • Group Discussion
  • Video Presentation
  • Role Play
  • Demonstrations
  • Certificate of Participation
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Course Introduction ›

The ability to effectively negotiate is a vital ingredient to the success of all business and technical professionals. These professionals often negotiate with both internal and external parties in relations with sales, purchasing, contract, collaboration and project related scenarios.

This 2-days training program provides a practical negotiation framework that could be used to develop meaningful and long-lasting relationships with prospective stakeholders from within and outside the organizations. The program is organized around practical and realistic negotiation exercises.

Course Objectives ›

Upon completion of this program, participants should be able to:

  • Plan, prepare and conduct win-win negotiations to develop long term commitment with other parties
  • Understand the critical issues that influence the outcome of a negotiation process
  • Master effective negotiation skills and maximise value in their negotiations
  • Negotiate with confidence, develop greater negotiation consciousness and close business deals efficiently
  • Develop an effective negotiation strategy that is flexible and appropriate in various circumstances

Course Outline ›


1. Negotiation dynamics

  • Negotiation scenarios at workplace
  • Challenges faced during negotiations
  • The nature and types of negotiations
  • Traditional versus new negotiation trends

2. Stages of successful negotiations

  • Preparation (Pre-negotiation)
  • Opening (Introduction/Setting the stage)
  • Bargaining (Counter negotiation)
  • Closing (Concluding the deal)

3. The power of preparation

  • Importance of preparation
  • Key factors involved in preparation
    • Negotiable Vs Non-negotiable items
    • Three levels of objectives
    • BATNAs
    • Concessions
    • Information about other party
    • Negotiation style selection
  • Strengthening bargaining power and BATNAs
  • The negotiation preparation checklist

4. The art of negotiating

  • Selecting the right negotiating style
    • Conquering
    • Conceding
    • Compromising
    • Collaborating
  • Opening, bargaining and closing strategically
  • Handling multiple issues
  • Handling objections and disagreements
  • Counter negation tips and strategies

5. Enhancing confidence, trust and rapport

  • Strengthening rapport during negotiations
  • Using right verbal and no-verbal techniques
  • Questioning skills during negotiations
  • Portraying confidence and building trust

6. Negotiation case studies and role plays

  • Negotiation preparation
  • Enhancing BATNAs
  • Handling difficult negotiators
  • Focusing on key issues
  • Trading concessions
  • Counter negotiation

7. Negotiation action plan

  • Evaluating your negotiation skills
  • Personal action plan for successful negotiation

Contact us now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
Contact Customer ServiceCall : +603-2386-7788
Email Customer Service E-mail : training@ted.com.my

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