Shop Floor Management Training: 2 Days

Shop Floor Management Training Course Shop Floor Management Training
By Shuras Vasu
Production Management:

New Shop Floor Management

“Make the People before Making the Product”

Shuras Vasu

Certified New Shop Floor Management (Phillips Singpore, Kiyoshi Suzaki) • Certified Lean Six Sigma Black Belt (SQI, Singapore) • Certified Quality Engineer, CQE (Quality Management Centre, Penang) • PSMB Certified Trainer
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Course Title:
New Shop Floor Management
Training Category:
Manufacturing Operations
Target Audience:
Plant Managers, Line Managers, Supervisors, Line Leaders, Technicians, Operators & HR personnel.
2 Days
For In-house Training
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Contact customer service +603-4270-3064
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Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Group Discussion
  • Presentation Handouts
  • Indoor Activities
  • Participant Presentation
  • Lecture
  • Case Studies
  • Demonstrations
  • Certificate of Participation
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Course Introduction ›

This Shop Floor Management training program is to train, develop and mature the shop floor, get people involvement and set the mind set of owning the company/production floor for continuous improvements and providing the best quality product and service to customers.

This program is designed to develop the employee so that they are fully engaged in issues related to production mainly Cost, Quality, Delivery and Safety and opening their mind-set for continuous improvement. This brings the Team Work, Team Participation, Problem Solving, KPI identification and development, Performance Monitoring, Training Need Analysis, Lean Management of the shop floor for value added (VA) activities, PDCA, Kaizen Improvements, QCC tools application, Gauge R & R, Statistical Process Control, Inventory Management, 5s management, Stress Management, Leadership & Supervisory Development, Decision Making, Idea Generation, QMS(ISO:9001) System Compliance, Safety Compliance, Time Management, Talent Identification, Talent Development and Career Growth for the employee and organization.

Course Objectives ›

Upon completion of this 2-day Shop Floor Management training program, participants should be able to:

  • Understand the organization and customer needs
  • Transform shop floor into value added and enjoyable working place
  • Transparent Shop Floor Management
  • Lean Organization for VA
  • Able to work as a TEAM
  • Enhance problem solving methodology in the production environment
  • Learn QCC tools and its application
  • Auto-Pilot the shop floor
  • Performance Driven
  • Quality, Cost, Safety and Delivery Improvement
  • Disciplined work force and Improved 5s
  • Leadership development among employee
  • Total Participation and engagement of the employee
  • Continuous Improvement (Kaizen)
  • Customer Satisfaction
  • Organizational Growth

Course Outline ›



  • Introduction to Organization and Shop Floor- Competitive World
  • Why Shop Floor Management is critical
  • Role/People in the shop floor Management- How to make this happen
  • Customer- Definition, Internal and External
  • World class manufacturing, What is needed to be there
  • Case study/Video Show/Class Discussion


  • Glass wall Management for World Class Manufacturing-Definition
  • Criteria and Importance of Glass wall Management
  • Transparent Management through Glass wall (GW)
  • GW as a meeting point, Communication through Glass wall
  • (2P/1S) People, Process and System for World Class Manufacturing
  • Case study/Video Show/Class Discussion


  • Mini company - Introduction & Development
  • Shop floor structure and building and link to mini company
  • Benefits of mini company
  • Identifying the process for leader and member selection
  • Leaders and members role & and span of control in mini company
  • Case study/Video Show/Class Discussion


  • Performance Management - Introduction
  • Key Performance Indicators (KPI) development for shop floor
  • Controllable and uncontrolled KPIs (Tsunami)
  • KPI agreement and charting methodology
  • KPI monitoring
  • Case study/Video Show/Class Discussion


  • P-D-C-A, approach for problem solving - Introduction
  • Gap analysis for performance management
  • Linking the Glass wall to P-D-C-A
  • Brainstorming and Idea generation process
  • Basic QCC tools and applications in the P-D-C-A
  • Case study/Video Show/Class Discussion


  • Quality Management - Introduction
  • Why Quality is critical to organization, Quality vs Cost
  • Role of Shop floor in managing Quality
  • SOP generation and Uses to support Quality/Operation
  • Basic Introduction to ISO:9001 QMS system compliance, why and how
  • Case study/Video Show/Class Discussion


  • Lean Management for competitiveness
  • Why Lean and Benefits
  • Waste Identification in shop floor, things get measured get done !
  • Kaizen Improvement in the shop floor for identified waste
  • Case study/Video Show/Class Discussion


  • Supervisory/Leadership development to support the New Shop Floor
  • Identifying key role of supervisors
  • Art of Managing people for Continuous Improvement
  • Conflict and Stress Management
  • Case study/Video Show/Class Discussion


  • Team development and assessment
  • Team issues identification
  • Team Meeting/Management, Follow up
  • Interface with Management for support and CI
  • Case study/Video Show/Class Discussion


  • Management Review of team development
  • Identifying issues/line support
  • Resource, Reward, Appreciation process
  • Training Need Analysis(TNA) with leaders and team member
  • Training execution and monitoring

Contact us now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
Contact Customer ServiceCall : +603-4270-3064, +6016-5488-336
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