
By Dr Rumesh Kumar
Critical Thinking & Analytical Skills for Financial Institutions



By Dr Rumesh Kumar
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Critical Thinking & Analytical Skills for Financial Institutions
Training Category:
Soft Skills
Target Audience:
Senior Managers, Managers, Executives, Supervisors and Customer Service Support.
Duration:
2 Days
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Request for Quotation |
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- Language: English
- PowerPoint Presentation
- Workshop
- Group Discussion
- Presentation Handouts
- Reading Materials
- Role Play
- Lecture
- Case Studies
- Certificate of Participation
Course Introduction ›
Creative, critical thinking means to think differently and unconventionally. It implies the existence of a propensity to be engage in thinking that defies conventional practice and an ability to form a new perspective in identifying problems and seeking novel solutions.
Analytical skills are required for creative, critical thinking. These skills include the ability to analyze information relating to issues, events and concerns on a structured three phase approach that involves planning, analyzing and drawing conclusions. These skills may be honed through practice.
This training program has been designed to introduce participants to the concept of "critical" or unconventional thinking that is required to solve complex problems and develop analytical skills. It starts with the premise that everyone is a habitual, conventional thinker and then encourages the participants to expand the thinking horizon beyond conventional thinking through a series of games and activities.
This training problem has been designed to inculcate problem solving techniques using very well structured analytical skills. The problem solving techniques as well as analytical skills approach shall be introduced through case studies designed to suit the organizational requirements. Such an approach is aimed to facilitate the application of key problem solving techniques in practice using problem-solving tools in a work based setting.
Course Objectives ›
At the end of the program the participants will be able to:
- Define the term critical thinking
- Describe the link between critical thinking and achieving peak performance
- List key elements in the critical thinking cycle
- Describe keys to critical thinking
- Define analytical skills
- Delegate effectively
- Apply problem solving techniques
- Use analytical tools
- Interrelationship diagrams
- Delegation
- Prioritization
Course Outline ›
- Introduction to the concept of critical thinking
- Levels of awareness and whole brain thinking
- Linking thoughts, feelings and action
- Improving personal and team performance
- Linking Positivity and Productivity to Peak Performance
- Phases of critical thinking
- Perceiving : Sensory and intuitive based perception
- Understanding : Analysis and Synthesis
- Reasoning : Making a logical Analysis
- Summary of critical thinking concepts covered
- Importance of Analytical Skills
- Problem Solving
- The funnel approach in problem solving
- Interrelationship diagrams
- Techniques for analyzing data and information
- Priority Setting
- Characteristics of valid conclusions used in priority setting
- The five “rights” of delegation
- Analyzing stakeholders
Contact us now ›
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