Negotiation Skills Training: 2 Days

Negotiation Skills Training Course Negotiation Skills Training
By Dr Rumesh Kumar
Negotiation Skills:

Negotiation Skills

“Negotiate confidently, both internally & externally!”

By Dr Rumesh Kumar

Doctor in Business Administration • Certified Scrum Trainer • Certified Project Management Professional • Certified PSMB Training Provider
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Course Title:
Negotiation Skills
Training Category:
Soft Skills
2 Days
Target Audience:
Managers, Sales Executives, Supervisors and Customer Service Support
Public Training Events
May 2019 ›
Sharma Management International Sdn Bhd, 16-4, Subang Business Center, Jalan USJ 9/5T, Subang Jaya, Selangor, Malaysia
Thu 30 May 2019 - Fri 31 May 2019
9:00AM - 5:00PM

Fee Per Person:
  • Register before 30 Apr 2019 for only 10% discount per person.
  • 10% discount per person for group registration of 3 paxs or more.
Register Now!

* Other terms & conditions apply.
For In-house Training
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For Other Inquiries
Contact Sharma Management International
Contact customer service +603-5612-6230 +603-9999-9999
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Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Presentation Handouts
  • Reading Materials
  • Participant Presentation
  • Role Play
  • Lecture
  • Case Studies
  • Certificate of Participation
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Course Introduction ›

Negotiation is becoming an increasingly important component of our interaction with people who are keen to work with us. It helps resolve conflicts, seek common ground, reassess the actual situation at hand and enables parties to agree on terms of an agreement between them.

Negotiating for results enables participants to negotiate confidently both internally with colleagues as well as externally with interested parties who are associated with the organization. It enhances the organizations ability to derive the best deal available and ensure that the interest of the organization is upheld at all times.

With proper training that is very practically orientated, you will emerge from the workshops convinced that you are better equipped to negotiate and can do so with confidence with one aim - to get results!

Course Objectives ›

At the end of the program the participants will be able to:

  1. Develop a framework for discussing important issues that relate to negotiation in diagrammatic forms
  2. Undertake a systematic preparation for conducting a negotiating
  3. Distinguish between interest, issues and positions in negotiations
  4. Recognize the difference between constructive and destructive debate
  5. Apply principles of influence in a negotiation situation
  6. Develop and make effective proposals and bargain statements
  7. Recognize and use appropriate negotiating styles in any negotiation situation.

Course Outline ›

  • Introduction and Overview
  • Pre Test for Negotiation Skills
  • Introduction to the concept of negotiation
  • Overview on Distributive Bargaining
  • Key stages in Preparing for negotiation
    • Interest and positions identification
    • Outcome definition
    • Development of a negotiation preparation document
  • Practice session in development of negotiation preparation document
  • Communication process in negotiations
    • Constructive communications
    • Destructive Communications
  • Practice session in constructive and destructive communications
  • Overview of developing negotiation skills
  • Question and answer and wrap up for day 1
  • Making effective proposals
  • Content and style of delivery of effective proposals
  • Practice session in developing effective proposals based on case study provided
  • Bargaining for an agreement
  • Techniques for bargaining for an agreement
  • Practice session in bargaining for an agreement based on case study provided
  • Styles of negotiation
    • Red style
    • Blue Style
    • Purple Style
  • Video presentation of styles of negotiation
  • Applications Lab for the day based on case study developed for the client *
  • Question and answer and wrap up

Who had attended this training ›

  • Motorola
  • Dell

Contact us now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
Contact Customer Service +603-5612-6230 +603-9999-9999
Email Customer Service

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