Leadership Skills for New Managers: 2 Days

Leadership Skills for New Managers Training Course Leadership Skills for New Managers
By TED Integrated
Leadership Skills:

New Manager, New Leader

“Executive to become Manager”

By TED Integrated

PSMB Certified Training Provider
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Course Title:
New Manager, New Leader
Training Category:
Soft Skills
Target Audience:
This program is designed to equip new managers with the right leadership skills. Executives who are to be promoted or just recently promoted as manager are welcomed to attend.
2 Days
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Contact customer service +603-2386-7788
Email customer service training@ted.com.my
Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Lecture
  • Certificate of Participation
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Course Introduction ›

In today's fast changing world, organizations are pressed to have leaders who are performance, achievement and result oriented. To remain in the forefront, it is imperative that individuals focus on continuous self and process improvement and to have a new mindset (paradigm shift).

This program is designed to equip new managers with the right leadership skills that will enable them to perform their daily tasks of working with people effectively and efficiently at their workplace.

Course Objectives ›

The Program is designed to sharpen the ability of new managers to manage themselves and their subordinates more effectively by developing their skills in self-assessment, decision-making, communication, creative thinking, and problem solving, motivation and performance management.

Course Outline ›



  • Pre-Test


The Pre-test is to gauge the level of understanding of the participants viz a viz-supervisory skill. The pre-test is in a questionnaire format consisting 25 questions.


Level of understanding and knowledge participants have prior to training

Teaming For Excellence

  • Understanding /Sharing of Company's Mission and Value Statements
  • What Is the True Measure Of Excellence?
  • Importance of building and sustaining partnership to accomplish organizational goal.


To create a sense of belonging and purpose to highlight the importance of commitment in achieving business success.


Exercise - The Road Map (10mins)

This exercise and discussion will enable the participants to think out of the box viz a viz their management role.

Exercise - Assumptions (10mins)

A stimulating questionnaire to focus on the need to change mind-sets and paradigms.


  • Achieving personal excellence
  • Building success attitudes
  • Developing a positive self-image
  • Overcoming self-imposed barriers
  • Developing confidence
  • Being committed
  • Responsibility and accountability


To enable participants to take an objective look at their strengths and weaknesses in order to improve performance and change the way they work for the better.


Exercise - Self Assessment (15mins)

Each participant completes a self-assessment of his/her own competencies through feedback and critical discussions, the participants will identify and develop competencies essential for success as managers.

Principles of Effective Leadership

  • Changing role of managers
  • Qualities of a good manager


To develop participants to be effective managers by introducing to them, the various aspects of leadership and management qualities as a vital and integral part of the management team.


Case Study - The Changing Role Of A Manager (30mins) This case study, through discussion, will highlight the new and changing role of the managers that will help, lead and support a high involvement work force.

Management/Principles Fundamentals

  • Planning, Organizing and Controlling
  • Principal stages of planning, setting objectives and standards
  • Guiding subordinates to develop plans to meet objectives
  • Importance of control measures and how to measure the performance of subordinates.


To enable the participants to practice a "hands on approach" of management fundamentals i.e. planning, organizing, controlling, delegating etc.


Exercise - Building Blocks (Lego Set) (45 mins)

Participants will be exposed to practical learning skills (doing) to find out how to approach the planning process, set objectives, develop plans and implement programs to get the best out of themselves and their subordinates to improve efficiency and increase productivity in the work environment

Leadership And Assertiveness Skills

  • What is assertiveness?
  • The importance of assertiveness
  • Building up assertiveness
  • Passive style
  • Reluctant to express response
  • Inability to say "NO"
  • Aggressive Style


To develop an understanding of leadership and leadership styles and applying leadership qualities and utilizing effective Interpersonal skills, that will strengthen relationship and improve productivity.


Case Study - The Wolf and the Sheepdog (30mins)

Through discussion and presentation participants will be able to distinguish the pros and cons of using various leadership styles.

Exercise - Style of Leadership Question (10mins)

This exercise will enable participants to access their own leadership styles. Through discussions participants will learn how to develop and improve their own leadership styles.


The Manager's Role In Creating A Motivational Climate

  • Factors affecting employee motivation
  • Identifying motivational problems
  • Techniques for motivating employees
  • Increase staff morale and enthusiasm


Getting the most out of subordinates means understanding what makes individual work best. The objective of the module is to enable participants assess ways of motivating; identifying what drives people and explain what they can do to help encourage subordinates.


Exercise - Employee Job Factor (15mins)

This exercise highlights Marslow's Hierarchy of Needs and how managers can create a motivational climate by recognizing these needs in the work environment.

Exercise - For Your Eyes Only (10mins)

This exercise will highlight to the employees the importance of trust in building a motivational work team.

Creativity Thinking/Problem Solving & Decision Making

  • Stimulating the thinking process
  • Overcoming self imposed barriers
  • Systematic steps in problem solving


This module enables participants to adopt a systematic approach to Problem Solving and Decision Making. Participants will be taught techniques to solve problem and make decision by breaking them into manageable stages to develop a strategy for creativity.


Exercise - Creative Thinking (10mins)

This exercise presents different scenarios in which participants will need to exhibit their creativity in solving problems.

Case Study - A Rationale Process in Problem Solving (20mins)
Exercise 2 - Brainstorming (10mins)

A problem solving approach to generate ideas to solve problems and make decisions.

Interpersonal Communication

  • Effective Communication Skills
  • Understanding barriers to communication
  • Develop a communication strategy
  • Building commitment to change


To develop subordinates ability in relating ideas and thoughts effectively. At the end of the module participants would be able to demonstrate more effective question and listening skills to improve the quality of communication.


Case Study: "One Way Two Way Process of Communication" (15mins)

This exercise highlights the strength and benefits of two-way communication over one-way communication

Exercise: The Quality Web - (15mins)

The outcome of this exercise is to enable participants to formulate strategies and work towards enhancing individual accountability. This is an interactive activity that emphasizes Teamwork, Communication and Interpersonal sensitivities.

Delegating For Results

  • Identifying common delegation barriers
  • Developing a delegation systems
  • Building in follow up methods that work


Asking a subordinate to do something should be simple, yet managers often think if it is quicker "to do it yourself". The objective of this module is to help managers to understand why delegation is important, how to avoid common traps and how to choose level of delegation in each situation.


Case Study: Delegation (20mins)

This case study emphasizes the principles of delegation and shows participants how to plan, and prioritize, organize their time and activities effectively.

Coaching And Empowerment

  • Understanding coaching
  • Applying effective steps in coaching for improved performance
  • G.R.O.W model of coaching
  • Managing human resources effectively
  • Empowering teams and individual's


To enable participants to develop confidence in themselves and their subordinates to trust them to make decisions. It will enable participants to approach coaching in a non-threatening manner and show them effective coaching techniques.


Exercise & Role Play - The G.R.O.W Model (15mins)
Exercise: Giving Constructive Criticism (10mins)

This exercise and role-play will expose participants to the proper techniques of giving criticism so that employees are encouraged to produce better results.

Post Test Evaluation

  • Administration of questions to asses learning
  • Developing Action Plans
  • How to re-evaluate what you are currently doing
  • Tips on how to implement constructive change
  • Analyze Pre & Post Test Questions
  • Presentation
  • Assignment "follow-up"

Contact us now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
Contact Customer ServiceCall : +603-2386-7788
Email Customer Service E-mail : training@ted.com.my

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