Tenancy Agreement Training: 2 Days

Tenancy Agreement & Lease Negotiations Training Course Tenancy Agreement Training Course
By Roy Goh
Contract Management:

Tenancy Agreement & Lease Negotiations

“The most sought-after tenancy agreement & lease negotiation training.”

By Roy Goh

Bachelor of Law (Hons) • Certificate in Contract Law
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Email Customer Service kevin@cia-global.com Contact Customer Service +6 (082) 287 737
Course Title:
Tenancy Agreement & Lease Negotiations Training Category:
Business Management Target Audience:
This workshop will be essential use to Heads, Directors, General Managers, Managers, and Executives of the following groups:
  • Tenancy & Leasing, Tenancy Admin
  • Property Development, Property Evaluation, Property Investment
  • Contract Management, Legal
  • Corporate Affair, Administration, Human Resources
  • Sales & Leasing, Business Development
  • Accounts & Finance
  • Anyone who wants to know the obligations and rights of landlord and tenant
2 Days
Public Training Events
Nov 2019 ›
Capri by Fraser Hotel Residences, Kuala Lumpur, Malaysia
Mon 25 Nov 2019 - Tue 26 Nov 2019
09:00 AM - 05:00 PM

Fee Per Person:
  • Register not later than 13 Sep 2019 for only RM3,333.00 per person.
  • Take away Interest-Based Negotiation templates.
  • Earn 10 CPD Hours certified by Lembaga Penilai, Pentaksir, Ejen Harta Tanah dan Pengurus Harta。
Register Now!

* Other terms & conditions apply.
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Contact customer service +6 (082) 287 737
Email customer service kevin@cia-global.com
Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Presentation Handouts
  • Participant Presentation
  • Video Presentation
  • Role Play
  • Lecture
  • Case Studies
  • Demonstrations
  • Certificate of Participation
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*Terms & Conditions

Course Introduction ›

Ignorance of the Tenancy and Leasing laws is not a Privilege. It is a Misfortune.

Today’s business climate is challenging. The Ringgit is weaker and the economy is tough. We must seek out the opportunities to strengthen the management of our lease agreements/ contracts to avoid any legal issues. The ability to draft and amend lease agreements/ contracts is an indispensable skill that few business people are trained in. The misconception is that the company’s legal counsel or external counsel will handle all “legal” matters- yet, it is often in house teams who themselves negotiate and then draft commercial terms which eventually form the basis for legal rights and obligations on contracts and agreements. This practical 2- day course deals with the challenges, practical and legal aspects of landlord and tenant obligations within Landlord and Tenant Law and in accordance with the Tenancy/ Lease Agreements. Who is a reasonable landlord or tenant? The “reasonable man test” will be explained. It will also provide guidance on how to interpret and understand the meaning of clauses found in lease agreements. Many real life case-studies will be presented to highlight the pitfalls and challenges in managing tenancy and leasing agreements.

Samples of a commercial lease contract will be provided; with a walk-through explanation of a clause-byclause analysis.

This course will highlight common problems in leases & tenancies and how to tackle and manage them. Drafting techniques & strategies will be shared. There will be sharing of best practices on what particular terms & conditions should be negotiated in your lease agreements. Get a solid lease or tenancy agreement for better protection.

The Interest-Based Negotiation strategies will be taught thoroughly and applied into your tenancies/ leases negotiations.

The various methods for conflict resolution including mini-trials, mediation and arbitration will also be discussed to resolve tenancy disputes effectively and promptly. There is an interesting role-play exercise on mediation to enhance learning to resolve landlord and tenant disputes effectively. Participants will learn how to effectively defuse and resolve a “live” conflict arising from lease & tenancy agreements dispute through a realistic role-play and put their drafting skills to the test. There will be quizzes, case studies, role plays and class discussions for participants to practise their new-found knowledge. You do not need to have prior legal knowledge to benefit from this practical course.

Course Objectives ›

Delegates will return to their organizations and be able to work with their management and colleagues to draft, negotiate and manage a first-class Tenancy Agreements tailored to their own organization and enable it to secure the benefits listed below.

  • Mastering Latest Negotiation Techniques in Lease Agreements in the current business environment.
  • Analysing and Resolving Lease Agreements dispute through interest-based negotiation.
  • Learning Typical Structure & Contents of Leasing and Tenancy Agreements
  • Be aware of the Legal Obligations & Rights of Landlord & Tenants
  • How to reduce legal costs and mitigate litigation risk by drafting and implementing effective dispute resolution clauses.
  • Knowing the Different Types of Leases / Tenancies.
  • Understanding the impact of Termination of Leases / Tenancies
  • Examining the common problems from landlord’s and tenant’s perspectives and how to resolve them.

Course Outline ›


Module 1: Leases vs Tenancies

  • Understanding what is the difference between lease from tenancy and license
  • Landlord and tenant relationship
    • Common clauses to look out for
    • Types of Tenancies/ Leases in both business and legal perspective
  • Covenant implied to pay rent

Module 2: Rights & Duties of Tenants & Landlords

  • Measures that can be taken in the event when tenant default rental
  • Safeguarding measures in tenancy (Tenant and Landlord)
  • Eviction by Force
  • Common clauses of concern in a tenancy

Module 3: The Law of Contract (Offer, Acceptance and Consideration)

  • Understanding the law of contract (express terms; implied terms)
  • Formation of a tenancy agreement
  • Understanding Express and Implied Covenants
  • Understanding the difference between Express Covenant from Implied
  • Covenant (Malaysia Context)
    • The applicable laws governing tenancy & lease in Malaysia
    • Law of Contract in Malaysia
  • Practical Tips in drafting tenancy contract
    • Common pitfalls in tenancy contracts
    • Reviewing sample of tenancy agreement with discussion facilitated by the trainer.

Module 4: Creation of Leases and Tenancies

  • Lease and Tenancy under National Land Code (NLC)
  • States that are not bound by the National Land Code
  • Common clauses to look out for in tenancy agreement
  • Types of Leases/ Tenancies
    • Lease for a fixed term
    • Yearly, Monthly and weekly tenancies

Module 5: Tenancy / Leasing Negotiation Strategies

  • Distinguish between Position-Based vs Interest-Based Negotiation
    • Position Based (The What)
    • Interest Based (The Why)
    • Understanding the importance of focusing on interest-based from position based
  • Understanding what is “Interest-Based Negotiation” and fundamentals of “Interest-Based Negotiation”
  • The Four (4) elements of Interest-Based Negotiation
  • Preparing, Planning & Running an ideal tenancy/ lease negotiations
  • The key skills for effective
  • The importance strategies in negotiation process
    • Understanding the “BATNA” method: understanding the importance of “Reality Test and Fact Finding” & the importance of asking question and listening to other party.
    • Understanding the “ZOPA” effect on negotiation
    • Understanding the “WATNA” effect on negotiation
  • Tips/ best practice to use in effective negotiation

Module 6: Understanding the Application of “Proposals and The Importance of Conclusion”

  • Understanding the importance of “Opening”
  • Application of rapport during discussion
  • Achieving the Win-Win approach in tenancy/ lease negotiation
  • Understanding the importance of active listening
  • Understanding the prohibition during negotiation and its effect
  • Understanding the importance of having a collaborative mind-set and its effect on negotiation

Module 7: Understanding How a Good Collaborative Environment Can Have a Positive Effect in Negotiation

  • The importance of identifying common interest during negotiation
  • The importance of analytical skill during negotiation
  • Identifying interest of the other party if it is unknown from the start

Module 8: The Importance of Asking Question and Listening To Other Party

  • The importance of “reality test” and “fact finding”
  • The importance of asking question and listening to other party
  • The importance of negotiating outcome without impairing the parties relationship
  • How to handle impulse, standstill and deadlock
  • First role play exercises with various scripted case scenario given by the trainer
  • Feedback/ Evaluation from trainer after role-play exercise

Module 9: The Importance of Establishing Priorities / Finding Common Grounds

  • The sequence in finding solutions
  • The importance of objectivity
  • The importance of objectivity consistency during negotiation (Stay Focus)
  • The importance of making an action plan: Tips for Success 1, 2, 3 & 4

Module 10: Landlord and Tenant Dispute Resolution

  • Types of Alternate Dispute Resolution available and its pros and cons (litigation, Arbitration and Mediation)
  • Second & Third role-plays exercises with various scripted case scenarios given by the trainer
  • Feedback/ Evaluation from trainer after every role-play exercise
  • Test on Interest-Based Negotiation & its application to Tenancy/ Lease Negotiation

Who had attended this training ›

  • Paramount Property
  • Maxis
  • Penang Port
  • UMW Corporation
  • Boustead Curve

Contact us now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
Contact Customer ServiceCall : +6 (082) 287 737
Email Customer Service E-mail : kevin@cia-global.com

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