Debt Recovery Training Course: 2 Days

Advanced Credit Management & Debt Recovery Training Course Credit Management & Debt Recovery Training
By Peak Success Abundance
Financial Management:

Advanced Credit Management & Debt Recovery

“Learn to to identify potential debtors, take precautionary measures, implement effective credit policies, and more!”

By Peak Success Abundance


HRDF Registered Training Provider
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Contact Customer Service +603-4270-3064
+6016-5488-336
Email Customer Service [email protected]
Course Title:
Advanced Credit Management & Debt Recovery
Training Category:
Business Management
Target Audience:
This highly practical and timely course is an essential course for ALL Credit, Financial and Marketing Executives and Officers who want to arm yourselves with the necessary information to conserve your cash resources, maximise profits and generate much-needed cash flow. And most of all, all these CRITICAL and FOOL-PROOF Techniques you would need to master the art of Credit Management & Debt Recovery.
Duration:
2 Days
For In-house Training
Request for Quotation Request for Quotation
For Other Inquiries
Contact Peak Success Abundance
Contact customer service +603-4270-3064
+6016-5488-336
Email customer service [email protected]
Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Presentation Handouts
  • Reading Materials
  • Video Presentation
  • Lecture
  • Case Studies
  • Certificate of Participation
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*Terms & Conditions

Course Introduction ›

Giving credit in any business transactions has its benefits as it could generate larger volume of business; however, there is also the risk of not being able to collect when the credit term is due. Credit losses due to fraudulent transaction and non-payment will pose a great strain on your company's resources. Therefore, it is the prime concern of today's management is to maximize debt recovery and prevent dissipation of debtor's assets.

Bad debts are the result of a combination of factors such as weak controls, improper documentation, poor follow up and often times an oversight of some basic yet seemingly unimportant details. Any of this could happen to even the experienced credit practitioners and could provide the customers with tell-tale signals that can be detrimental to diligent credit efforts.

This two-day Credit Management & Debt Recovery course is aimed at assisting you to identify potential debtors, take precautionary measures, implement effective credit policies, conduct accurate credit evaluation and risk analysis as well as reduce exposure.

Course Objectives ›

  • Effective Credit Evaluating of Corporate Risks
  • Credit Information and Investigation Techniques
  • Symptoms of Problematic Debt
  • Practical Pointers for Effective Collection
  • Pre-Consideration of Debt Recovery - The Legal Aspects
  • The Art of Negotiating a Settlement
  • Reporting and Convicting Debtors
  • The Pitfalls to Avoid

Course Outline ›

DAY 1

FUNDAMENTALS OF AN EFFECTIVE CREDIT MANAGEMENT POLICY

  • Credit Period and Credit Limit
  • Credit Ratings Of Customers
  • Applying Stringent Credit Standards

CORPORATE RISK VALUATION AND ASSESSMENT

  • Assessment Of New And Existing Accounts
  • Sources Of Credit Information
  • The 5Cs Of Credit
  • Financial Analysis
  • Risk Analysis
  • Checklist For Evaluating Individuals
  • Checklist For Evaluating Businesses
  • Setting Appropriate Credit Rules
  • Credit Policies
  • Collection Procedures
  • Others (Proper Record-Keeping etc.)
  • Case Study & Exercise

SETTING APPROPRIATE CREDIT RULES

  • Maximum amount of credit to be granted
  • Maximum period of credit allowed
  • Minimum order quantity
  • Clear instructions on payment teams
  • Unambiguous rules about late payment interests
  • Group Discussion & Comments

OTHER PERTINENT ISSUES OF CREDIT CONTROL

  • Stick to the rules
  • Continuous monitoring and review
  • Decisive and timely remedial actions
  • Importance of a tight credit control policy and the significance of bad debts

FORMULATING SUCCESSFUL COLLECTION STRATEGIES FOR FASTER DEBT RECOVERY

  • Group Project & Presentation

ABSCONDING DEBTORS

  • What The Term Means
  • Attaching The Assets
  • Arresting The Debtor
DAY 2

EXECUTING PROCEEDINGS

  • Methods Of Enforcement
  • Writ Of Seizure And Sale
  • Attachment Of Shares
  • Garnishment Proceeding
  • Stages Of Collection Procedures
  • Collection Letters, Fax And Telephone Calls
  • Spot Payment Delaying Tactics
  • Minimising Overdue
  • Detect And Prevent Fraud
  • Proper Documentation
  • Exercise & Case Example

THE VARIOUS WAYS ON DEBT RECOVERY

  • Normal Routine Recovery Procedures
  • Telephone Calls
  • Personal Visits
  • Use Of Outside Agencies For Debt Collecting
  • Use Of Psychological Threats And Strong Tactics
  • Group Discussion & Feedback

TIPS ON FASTER DEBT RECOVERY TO REALISE BETTER CASH FLOWS

THE USE OF LITIGATION PROCEDURES TO DEBT RECOVERY

  • General Procedure On Legal Actions

INNOVATIVE STRATEGIES AND PITFALLS TO BE AVOIDED IN DEBT RECOVERY

  • Pitfalls To Be Avoided In Debt Recovery

LEGAL ASPECTS OF DEBT RECOVERY

  • Filling Summons
  • Serving Process
  • Mention Hearing
  • Obtaining Judgement

SUMMARY JUDGEMENT

  • Meaning And Purpose
  • Procedure For Applying
  • Advantage & Benefit
  • Requirements For Use

MOTIVATING YOUR COLLECTION STAFF

  • Formulating Collection Incentive Scheme To Result In A Win-Win Situation
  • Using Other Monetary And Non-Monetary Rewards

Contact us now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
Contact Customer ServiceCall : +603-4270-3064, +6016-5488-336
Email Customer Service E-mail : [email protected]

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