Generation Y Management Training: 2 Days

Generation Y Management Training Course Generation Y Management Training
By Peak Success Abundance
Generation Y Management:

Understanding, Managing & Handling Generation Y

“Learn how Generation Y can be best managed so that a team of Generation X and Y can be enhanced for optimum performance.”

By Peak Success Abundance


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Contact Customer Service +603-4270-3064
+6016-5488-336
Email Customer Service [email protected]
Course Title:
Understanding, Managing & Handling Generation Y
Training Category:
Human Resource Management
Duration:
2 Days
Target Audience:
For all directors, managers, heads of departments, supervisors, line leaders who wants a better understanding of working and managing GEN Y
For In-house Training
Request for Quotation Request for Quotation
For Other Inquiries
Contact Peak Success Abundance
Contact customer service +603-4270-3064
+6016-5488-336
Email customer service [email protected]
Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Presentation Handouts
  • Reading Materials
  • Indoor Activities
  • Simulation
  • Participant Presentation
  • Video Presentation
  • Role Play
  • Lecture
  • Case Studies
  • Demonstrations
  • Certificate of Participation
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Course Introduction ›

Generation Y is often described as those who were born between 1978 and 1994 and are now a key contributor of the current work force. Unlike Generation X who was born after the Second World War, Generation Y has fewer brothers and sisters because of practice of birth control and they were more likely to receive more attention if not being 'spoiled' by their parents. As a result, they are more 'egoistic' and at the same time less proactive. Nevertheless, they were born in an age of 'hi-tech' and the existence of the virtue world created by the Internet comes more natural to them than that of Generation X who is often less familiar with the use of hi-tech tools.

This workshop aims to provide a discussion platform on some of the characteristics and behavioral pattern of Generation Y and how they are best managed so that a team which is composed of Generation X and Y can be enhanced for optimum performance.

Course Objectives ›

Upon completion of the workshop, participants will:

  • Identify behaviours that characterize members of Gen X and Gen Y
  • Identify myths about Gen X and Gen Y and understand why they have developed
  • Know the key characteristics of Gen X and Gen Y
  • Understand the forces that shaped these two generations
  • Appreciate the strengths and weaknesses of Generation Y
  • Understand the work ethic that drives Gen X and Gen Y
  • Acquire skills in motivating and communicating with Generation Y
  • Be able to apply these skills in their day-to-day business operations
  • Provide an understanding of different management styles
  • Identify which management styles may be more desirable with different generations
  • Understand how to create "customized" styles that are most effective with each generations
  • Learn strategies to create a harmonious work environment and minimize miscommunication
  • Learn the skills necessary to create and manage multi-generational teams
  • Understand the differences in motivators and rewards for each generation
  • Understand the societal forces that contribute the generational personality of each generation
  • Understand the relationship of societal forces and the values, goals, and motivators for each generation
  • Be able to explain the relationship between changes in the broader society and the shaping of generational values and behavior

Course Outline ›

DAY 1

WHAT MAKES THESE GENERATIONS DIFFERENT

  • Who Are the Generations Currently at Work Today?
  • The background of Generation Y
  • How Generation Y come about
  • Characteristics of Generation Y and how they differ from Generation X
  • Why people are concerned about Green
  • Common problems and challenges of working with Generation Y
  • Why is knowledge of the various generations important to us?
  • What are our similar values?
  • What are Generation Y's stated values?
  • The transition from the Industrial Age to the Internet Age
  • How Gen X differs from Boomers
  • How Gen Y differs from Boomers and Gen X
  • Work values in the 21st Century

MANAGING GENERATION Y

  • Managing the differences between Generation X and Y
  • How the Dissimilarities Manifest Themselves at Work
  • Relationships with Organization
  • Relationships with Authority
  • Relationships with Information
  • Learning about what Generation Y want
  • Managing the expectations of Generation X and Y
  • Bridging the expectation gap

HOW GEN Y PERCEIVE TIME

  • Knowledge work and the value of time
  • Time as key to profitability
  • The focus on outcomes
  • Why meetings are negatively perceived

WHAT MOTIVATES GEN Y AT WORK

  • What has shaped Generation Y?
  • Trophy Children, over-programmed
  • High expectations
  • Generational isolation
  • Technology/simulations
  • 9/11
  • Disrupted families/communities
  • The reinvention of family
  • Work hard and play hard
  • Monetary and non-monetary rewards
  • The new career development path
DAY 2

MANAGING THE SHORTCOMINGS OF GENERATION Y

  • The ego of Generation Y
  • Dealing with absenteeism and behavioral problems
  • Motivating Generation Y

WORK STYLES AND TECHNOLOGY

  • Customizing work styles and processes
  • Peak work time and place
  • A new role for technology and work
  • Working collaboratively
  • Work Styles/work ethic
  • Learning preferences/technology
  • During the Life Cycle of an employee

UNDERSTANDING GENERATIONAL DIFFERENCES IN COMMUNICATION STYLE

  • Why generational management is here-to-stay
  • Language differences in talk and verbal discourse
  • Writing memos, emails and instructions
  • Receiving communication non-defensively
  • Unleashing the potential of Generation Y
  • The appropriate communication approach with Generation Y
  • Speaking the language of Generation Y

REWARDS AND MOTIVATIONS

  • From treating workers the same to equally and differently
  • Designing motivations by generation
  • Creating reward structures
  • How to praise and motivate generations differently
  • Getting the best out of Generation Y

RESTRUCTURING "SUPERVISION"

  • The new role of face-to-face meetings
  • From supervising activities to outcomes
  • Guidelines for efficient and effective supervision
  • Creating teamwork

CREATING JOB DESCRIPTIONS BASED ON OUTCOMES

  • Recruiting, setting goals & developing
  • How to rewrite job descriptions
  • Guidelines for working from a distance
  • Your new role as manager
  • Trends in generational management

BUILDING A HYBRID TEAM WITH GENERATION X AND Y

  • Creating a common vision
  • Building a common value which embraces innovation
  • Getting ready for Generation Z

Contact us now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
Contact Customer ServiceCall : +603-4270-3064, +6016-5488-336
Email Customer Service E-mail : [email protected]

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