Persuasion Skills Training: 2 Days

Persuasion Skills Training Course Persuasion Skills Training
By Rachel Khor
Persuasion Skills:

Expanding Your Influence and the Power of Persuasion

“Discover persuasion techniques that most people don’t even know exist.”

By Rachel Khor


Certified Master Performance Coach (ICF Approved) • DC Psychology International Certified • PSMB Certified Trainer
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Contact Customer Service +603-4270-3064
+6016-5488-336
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Course Title:
Expanding Your Influence and the Power of Persuasion
Training Category:
Soft Skills
Duration:
2 Days
Target Audience:
ALL who are interested to develop effective and powerful influencing and persuasion skills whether to build trust and rapport, establish understanding and empathy, operate at a higher level of confidence, delegate effectively, obtain commitment and agreement or make impactful presentations.
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For Other Inquiries
Contact Peak Success Abundance
Contact customer service +603-4270-3064
+6016-5488-336
Email customer service [email protected]
Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Presentation Handouts
  • Indoor Activities
  • Participant Presentation
  • Video Presentation
  • Role Play
  • Lecture
  • Case Studies
  • Demonstrations
  • Certificate of Participation
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Course Introduction ›

This Persuasion and Influencing Skills workshop is a result-oriented, dynamic and participative experience where you master and practice specific influencing techniques and skills. You learn how to better plan for your influencing interactions as well as the dynamics for becoming more skilled in those interactions.

Some people seem to be particularly influential and persuasive - they appeared to be able to gain support and commitment far more easily than others. If you wish to communicate your ideas persuasively, to maintain strong, lasting professional relationships as well as to gain acceptance and commitment from others - the ability to influence positively and effectively is a skill that can be readily learnt and developed by anyone.

This workshop is structured to assist you to get other people to see things slightly differently or to get them to do something you need them to do. One of the key focus of the course is on the interpersonal and communication skills required to get other people to want to give you their support. It's a highly practical and interactive course which will enable you to be more confident in your ability to influence others.

It is also highly recommended for all personnel required to manage, to motivate or to influence their colleagues, customers or suppliers. You'll discover persuasion techniques that most people don't even know exist. Gain knowledge on building your influence by applying these techniques in your work - from managing, mentoring, negotiating, conversing, communicating, delegating, collaborating, teambuilding to writing and presentations. Learn to select the best strategy and tactic for any given situation and avoid being manipulated by others.

This course also arm you with the various tools needed so that you can be more flexible and effective when influencing others - by introducing you to the key elements of Neuro-Linguistic Programming (NLP).

Course Objectives ›

  • Understand the psychological/subconscious triggers that influence a person's decision-making process, behaviors and reactions
  • Master powerful and flexible influencing techniques that will win people to your way of thinking
  • Develop specific skills to improve credibility to gain support and commitment from others.
  • Communicate compellingly to different thinking styles, perspectives and multiple view points
  • See the other point of view and understand group dynamics
  • Change your thinking and language patterns by reorganizing your perceptions to more resourceful states
  • Create and maintain genuine rapport for better persuading power
  • Learn to respond positively and adapt your behavior to achieve a win-win situation when met with resistance
  • Apply NLP techniques and tools to improve performance, resolve tension, overcome limitations and achieve higher levels of confidence
  • Learn to make impactful briefings and presentations

Course Outline ›

DAY 1

1. APPEALING TO HUMAN NATURE AND FULFILLING NEEDS

  • Maps & models of world experience - view from the other side - what makes people tick, what others want
  • Psychological/subconscious triggers that influence a person's decision process, behaviors, emotional needs and reactions
  • Motivation strategies & information filtering programs (IF-programs)
  • Positive Influencing Model - balancing emotions with logic
  • Learn useful NLP concepts on internal vs external referencing, options vs procedures, big picture vs small details

Activity: Pickin' Up Those Vibes & Name The Norm

Exercise: A Perfect World

2. UNLOCKING A PERSON'S THINKING STYLE AND ENHANCED SENSORY AWARENESS

  • The Big-3 Communication Channels
  • Applying VAK sensory systems at work (visual, auditory, kinesthetic )
  • VAK cues - recognizing verbal and non-verbal patterns of communication
  • Spot the client's unconscious message - use the knowledge to learn what is not 'told' to you and 'read between the lines'
  • Applying NLP concepts of Internal drivers, internal processes and internal states, external behavior to enhance persuasion
  • Mapping out your blueprint of success

Practice Session: Sensory Acuity and Eye Movements

Video: Group Discussion of Key Learning Points

3. SETTING THE INFLUENCING SCENE - PLANNING, STYLES AND TACTICS

  • Plan an approach by identifying your strengths, the goal, analyzing the situation and organizing thoughts effectively
  • Clarifying outcomes and expressing in the language that the unconscious mind understand
  • Push Skills: Expressing views, stating proposals and making requests
  • Pull Skills: 3 level questioning, listening to understand and not to judge
  • Self-fulfilling prophecy, expectations and results

Group Exercise: Creating A Plan To Influence

Activity on Influence and Persuasion: Creative Captivation, Mesmerize Me and Sensational Stories

4. DEVELOPING AND MAINTAINING RAPPORT THROUGH NLP

  • Empathetic relationship - developing credibility and the Circle of Influence
  • Master rapport-building skill of matching and mirroring physiology, voice and language
  • Connecting with groups & audiences - what to notice in others
  • Leading conversations beyond objections or complaints
  • Unraveling your higher intention of saying what you said

Role Play: Matching & Mirroring

Activity: Selling Snow Plows To Hawaiians

DAY 2

5. DEVELOPING YOUR COMMUNICATION STYLES IN RESPECT TO THE LISTENER'S UNCONSCIOUS PATTERNS

  • The NLP Communication Model: how our mind delete, distort and generalize information
  • Communication dynamics and style - overcoming misunderstandings and miscommunication
  • Result oriented - defining outcomes for success and feedback obtained
  • Bridge Building - active listening, empathy and responding skills
  • How to be more assertive, without being aggressive
  • The building blocks for agreement - to diffuse conflict & 'charged' situations and to move things forward

Communication Game: Krystal Klear

Listening Activity: Confucius Says…

Assertive Exercise: May the Force Be With You

6. SHAPING ONE'S PERCEPTIONS AND EXPANDING POINTS OF VIEW

  • Assist others in changing perspective
  • Master reframing technique - your content and context
  • Multiple points of view - perspective and behavioral flexibility
  • Attitude and involvement - changing your attitude can have a significant impact on how people respond to you
  • Impact of first impressions on other people
  • Select and apply the Law of Persuasion to any given situation

Activity: The Perceptual Position and Game of Empathy

Debriefing: Key Learning Points

7. MAKING EFFECTIVE & HIGH IMPACT PRESENTATIONS

  • The art of clear, effective messages and a strong presentation structure
  • Using personal brand to exert influence and enhance impact
  • 30 Second Influencer - understanding and empathizing with your audience
  • How to prepare with the RAP approach - what problems are you solving for your audience and what to leave out
  • Knock 'em out - the secrets of delivering great presentations
  • Predicting and handling questions and objections

Drama: Making The Stage

Presentation Activity: Power Play and Dynamic Impact

8. CREATING A CALL TO ACTION AND BRINGING IT ALL TOGETHER

  • Elicitation and use of criteria (Hierarchy of Importance)
  • Sources of power and how power is exercised
  • Making it personal: dealing with things on a human level
  • The science of persuasion - social proofing and reciprocity
  • Ways to make people like you and to persuade people to your way of thinking
  • Ways to change people without giving offence

Action Planning - Identifying continuing personal development needs and extending learning into the workplace.

Contact us now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
Contact Customer ServiceCall : +603-4270-3064, +6016-5488-336
Email Customer Service E-mail : [email protected]

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