Supervisory Skills Training: 2 Days

Supervisory Skills Training Course Supervisory Skills Training
By Knowledge Hub Asia
Supervisory Skills:

Supervisors in Action 3.0

“Designed to enhance the supervisors’ skills, mindset and confidence level to lead a high performing team based on Directive Communication Psychology methodology.”

By Knowledge Hub Asia


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+603-2712-4064
Course Title:
Supervisors in Action 3.0
Training Category:
Soft Skills
Duration:
2 Days
Target Audience:
Production & Administrative – Line Leaders, Supervisors, Officers, Engineers, and Executives interested in improving Supervisory Skills in Manufacturing Industry.
Public Training Events
Sep 2019 ›
Venue:
Merrida Hotel, Klang, Selangor, Malaysia
Schedule:
Wed 25 Sep 2019 - Thu 26 Sep 2019
9:00AM - 5:00PM

Fee Per Person:
RM1,800.00*
*
Additional fee for bank charges and currency exchange will be imposed for payment made by foreign currency. Promotions:
  • Please call for Discounts & Promotions.
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* Other terms & conditions apply.
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Contact Knowledge Hub Asia
Contact customer service +6012-266-2728
+603-2712-4064
Email customer service inquiry@knowledgehub-asia.com
Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Lecture
  • Certificate of Participation
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Course Introduction ›

In this ever-changing and fast-moving business environment, supervisors are playing an increasing vital role as the bridge between management and frontline employees. The challenges of supervisors are multiple ranging from competencies, discipline, and turnover of employees. In addition, today’s supervisors need to manage a diverse team from both local and foreign employees with different language, culture, and working styles.

This supervisory development workshop is specially designed to enhance the supervisors’ skills, mindset and confidence level to lead a high performing team based on Directive Communication Psychology methodology. It is a fun, interactive, experiential learning that strengthen the supervisors’ positive mindset, communication, leadership, team spirit, problem solving, and decision making as an effective supervisor for the organization. In summary, this accelerated supervisory workshop will develop a committed, productive, and inspiring leader who will bring out the potential of his/her team. This is the improved version (Revision 3) of Supervisor in Action training: Practical-oriented x Activity-oriented x Result-oriented. This workshop consistently produce significant results by instilling a positive mindset among supervisors and inspiring them to take action on what they learned.

Course Objectives ›

  1. Basic Understanding of the ROLES and RESPONSIBILITIES of an Effective Supervisor
  2. How to develop the WINNING ATTITUDE among the diverse group of staff
  3. Learn the basic skills that differentiate an EFFECTIVE supervisor from an AVERAGE supervisor
  4. How to achieve tasks by accurate and quick PLANNING
  5. How to achieve tasks by ASSIGNING TASKS for higher productivity and How to OVERCOME task-oriented and people-oriented BARRIERS in Assigning Tasks
  6. To improve your COMMUNICATION and INTERPERSONAL SKILLS with the application of COLORED BRAIN Methodology
  7. To instill TEAM SPIRIT in the team
  8. Achieving Peak Productivity and Performance through MONITORING Progress
  9. Achieving Results with the Effective Implementation of PDCA CYCLE

Course Outline ›

DAY 1

Part 1 : Introduction to EFFECTIVE SUPERVISION

  • 1.1 Instant Assessment: Are you an Effective Supervisor?
  • 1.2 Group Activity: 8 Criteria of Effective Supervisors (Tool: Total Success Communication Card)
  • 1.3 6 Benefits of Effective Supervision
  • 1.4 6 Key Roles & Responsibilities of a Supervisor
  • 1.5 From Average Supervisors to Effective Supervisors

Part 2 : FOUNDATION: Developing Positive Mental Attitude

  • 2.1 Game: Traffic Jam (Debriefing: Key Learning Points)
  • 2.2 From Negative Thinking to Positive Thinking
  • 2.3 The Circle of Thinking > Feeling > Action
  • 2.4 Group Activity: Change your word, change your world !
  • 2.5 Discipline is the bridge of goal and results

Part 3: PLAN: Achieving Tasks through PLANNING

  • 3.1 The Purpose & Process of Planning and Goal Setting
  • 3.2 The Importance of Planning, Accurate Thinking, and Accurate Decision
  • 3.3 Individual Activity: Skill Matrix Analysis for Effective On Job Training

Part 4 : DO: Achieving Results through COMMUNICATING The Right Way

  • 4.1 Assessment: What Is My Coloured Brain?
  • 4.2 Everyone Communicating in 4 Different Colours – Understand People Better
  • 4.3 Group Activity: Communicating The Right Way with superiors, supervisors and subordinates using Coloured Brain Method
DAY 2

Part 5 : DO: Achieving Tasks through ASSIGNING Tasks

  • 5.1 The Purpose & Process of Assigning Tasks
  • 5.2 Overcoming Barriers to Assigning Tasks: Task vs People
  • 5.3 Role Play: Coaching & Counselling with Difficult Staff with Colored Brain

Part 6 : DO: Achieving Results through TEAM SPIRIT

  • 6.1 What are the barriers to Teamwork?
  • 6.2 One word that inspires Team Spirit
  • 6.3 6C in Teambuilding for Results: Leading By Example
  • 6.4 Group Activity: Team building activity

Part 7: CHECK: Achieving Results through MONITOR Progress

  • 7.1 Group Activity: Monitor progress and effective decision making with “The World of Work”
  • 7.2 PDCA Cycle – Checking
  • 7.3 The Purpose & Process of Monitoring Progress

Part 8 : ACT: Achieving Results through KAIZEN - PDCA Process

  • 8.1 5 Steps in implementing PDCA effectively
  • 8.2 5 Vital PDCA Tools for Effective Problem Solving
  • 8.3 Develop PDCA as continuous improvement culture

Contact Us Now ›

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Contact Customer ServiceCall Us : +6012-266-2728+603-2712-4064
Email Customer Service E-mail Us : inquiry@knowledgehub-asia.com

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