Supervisory Skills Training

Soft Skills Training: Effective Supervisory Skills & Personal Development -, Malaysia Training Courses Effective Supervisory Skills Training
By Dr Kamal Kenny
PSMB HRDF Claimable
Course Title:
Effective Supervisory Skills & Personal Development for Middle Management & Executives
Training Category:
Soft Skills
Target Audience:
Supervisors, Administrators, Officers, Executives, Middle Managers
2 days
For In-house Training »
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For Customization & Other Inquiries »
Contact Dr. Kamal Kenny
Contact Dr Kamal Kenny Call: +6012-363-5916
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Delivery Methods
  • Language: English, Bahasa Malaysia
  • PowerPoint Presentation
  • Group Discussion
  • Participant Presentation
  • Workshop
  • Internet Access
  • Presentation Hand-outs
  • Certificate of Completion

Effective Supervisory Skills & Personal Development for Middle Management & Executives


By Dr Kamal Kenny

PhD in Gender Development • Master in Science • Degree in Social Science • PSMB TTT Exempted • HRDF Claimable
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Why effective supervisory skills?

Effective supervisory skill is essential for the delivery of high quality service. Supervisory failures are the leading causes of conflicts and low productivity at workplace. Although so much focus has been put on changing cultures and the impact on organization, it is no doubt, that proper leadership has always been the key to both the success and the failure of the company.

So, why are there needs for effective supervision for Executives? Many factors contribute to failures. First and foremost, bosses, middle management and staff at large are trained to communicate differently.

Hierarchy frequently inhibits people from speaking up. People do not voice due to the fear of being told off by people in the higher hierarchy.

Effective supervision allows individual to equip himself/herself to present their thoughts to a wide range of groups. It is important because the knowledge that will be imparted to your subordinates has to be comprehended by them. Effective supervision saves time, money and manpower.

Bosses want conciseness rather than elaborated discussions. However, when filtered down to staff, it has to explained comprehensively to avoid ambiguity.

This training will discuss issues pertaining to effective supervisory skills. Participants will be given case studies to discuss and there will be role plays and simulation exercises throughout the training.

Course Outline

D A Y  1

  • What is effective supervision?
  • Effective Communication : Yesterday, Today and Tomorrow
  • Non-verbal Communication : It Speaks Louder!
  • Delegating Effectively : Tapping On Your Best Resources

D A Y  2

  • Result Driven : It is my team, it is my duty
  • Understanding Personality : Accept it, We Are All Different!
  • Cultures : Are We Victims of Changing Cultures?
  • An Overview of Motivating Skills & Teamwork : The Key to Higher Productivity


This workshop includes lectures, reading materials, case studies discussions, simulation exercises, presentation by participants. It is an interactive session which gives lots of room for participants to make the best of the workshop.

For In-house Training:

Request for Quotation

Request for Quotation Now

For Content Customization & Other Inquiries:

Contact Dr. Kamal Kenny

Contact Dr Kamal Kenny

Call: +6012-363-5916

Email Dr Kamal Kenny


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