Browse Training Courses by Category

Soft Skills
Training Courses

Administrative & Clerical Skills

• Administrative Enhancement Skills
• Administrative Transformation Excellence
• Be a Star Secretary
• Clerical Development Program
• Effective Secretarial and Office Management
• Evolution of the Office Administration
• How to Manage and Organise Office Records and Files Efficiently
• Office Administrative Skills
• Secretaries Week Special
• Speed Typing Skills

Business Ethics

• Ethics and Integrity Training
• Ethics at Workplace

Business Etiquette

• Corporate Grooming and Etiquette
• Corporate Grooming & Business Etiquette Workshop
• Corporate Grooming, Protocol & Business Etiquette for Professionals
• Email Etiquette
• Email Etiquette & Business Writing
• English for Email
• Grooming Etiquette - Be Remarkable, Be Distinct
• Grooming Etiquette and Understanding Personality Workshop
• Power Phone Image at Front Desk
• Professional Grooming & Business Etiquette
• Professional Grooming & Image Management
• Professional Image & Etiquette
• Telephone Techniques that Win Customers

Call Centre Essentials

• Handling Difficult and Demanding Customers
• Power Phone Image at Front Desk
• Servicing at Call Centers
• Telephone Techniques that Win Customers

Communication & Interpersonal

• Becoming the Colored Brain Communicator
• Communicate through Colored Brain Identification & Emotional Drivers
• Communicate Your Way to Success
• Communicating with Impact Using NLP
• Conflicts & Differing Cultures at Workplace: Are We Communicating Effectively?
• Dealing with Difficult Stakeholders
• Developing Workplace Interaction & Interpersonal Skills
• Enhance Your Communication Skills
• Expanding Your Influence and the Power of Persuasion
• From Conflict to Collaboration
• Influential Communication for Leaders
• Managing the Style of Communication for Success
• Powerspeak & Business Writing for Professionals
• The Power of Effective Communication & Interpersonal Skills for Professional
• Towards 5-Star Communication Skills in Providing Excellent Service

Customer Service

• Achieving Customer Service Excellent with Effective Communication Skills
• Building Effective Customer Relationship to Maintain & Retain Customers
• Complaints Management: Customer Feedback & Complaint Handling
• Customer Centric Service — The Business Success Factor
• Customer Relationship Management — Art of Customer Retention
• Excellence Customer Service for Branch Staff
• The STAR Principles Towards Excellent Customer Service Mindset
• Towards Excellent Customer Service through Effective Communication

Difficult People Handling

• Dealing with Difficult People in Manufacturing
• Dealing with Difficult Stakeholders
• Handling Difficult and Demanding Customers
• Managing Difficult Customers
• Towards Addressing the Needs of Difficult Customers through Effective Communication

Emotional Intelligence

• Applying Emotional Intelligence at Work
• Emotional Excellence at Workplace
• Managing Your Emotional Intelligence for Excellent Work Performance

English & Linguistic Skills

• Basic Business English Communication
• Best Business Grammar & Proofreading Skills Training
• English Communication Essentials for Business
• English Communication Skills at Workplace
• English for Email
• Grammar is a Tool

Leadership & Supervision

• Achieving Corporate Excellence through Dynamic Leadership & Entrepreneurship
• Being the Colored Brain Leader
• Corporate Coaching Skills for Leaders
• Developing Leadership from Within
• Effective Coaching Techniques for Managers
• Effective Supervisory Skills & Personal Development for Middle Management & Executives
• Essential Leadership Skills For Supervisors and Managers
• Executive Development Program
• Lead to Win - Transformational Leadership
• Leadership Coaching & Mentoring
• Leadership Transition for Team Effectiveness
• Leading In Crisis - Taking Command & Control of Crisis Situation & Communication
• Management Development Program
• New Manager, New Leader
• Supervisors in Action 3.0
• Supervisory Development Excellence Program
• Supervisory Enhancement for Leadership Excellence
• Supervisory Skills for Factory Supervisors
• The Hero's Way in Leadership Psychology
• The Right Leadership Style for the Leaders of 21st Century
• The Situational Leadership Skills
• The Ultimate Leader

Negotiation Skills

• Effective Negotiation Skills
• Negotiation Power — Pitch it Right!
• Negotiation Skills
• Negotiation Techniques That Bring Results
• Strategic Sales Negotiation for Profit

Personal Development & Motivation

• 10 Key Tools For Work Success
• Developing & Maintaining Positive Attitude at Workplace
• Dimensions of A Top Achiever
• Fear the Clock, Ignore the Compass – Relishing Self-Improvement
• Personal Development: Goal Setting & Priority Planning
• Positive Work Attitude
• Positive Work Attitude – The Key to Higher Productivity

Presentation & Public Speaking Skills

• High Impact Presentation Skills for Professionals
• Inspiring Public Speaking & Presentation Skills
• Power Business Presentation — Personal Branding & Image
• Powerful Presentation Skills
• Presentation Skills — Speak it Right!
• Successful Presentation Skills

Sales & Marketing

• Improve Sales Skill Using NLP Techniques
• Influencing Skills for Sales & Marketing
• Introduction to NLP Selling Techniques
• Mastering Online Marketing
• Power Pack Sales Workshop
• Relationship Selling
• Selling Your Way to Success
• Social Media Marketing
• Successful Selling Skills
• The Power of Google AdWords & YouTube Advertising for Business Success

Team-Building

• Bringing out the Best in You: Effective Personal Development for Employees
• Indoor Team-building: Building a Dynamic Team
• Lead To Win – High Impact Team Synergy
• Team Dynamics – Realign Team Towards Excellent Performance
• Team-building — Awesome Team
• Team-building — Bond to Win
• Team-building — The Avengers Initiative
• Team-building — T.O.P Team
• Team-building for High Performance
• Team-building: Avatar Experience
• Team-building: Integration to Progression
• Team-building: T.E.A.M Towards Excellence

Thinking Skills

• Analytical & Critical Thinking Skills
• Analytical Thinking & Problem Solving Skills
• Box Breaking Problem Solving & Decision Making Skills
• Creative Thinking and Problem Solving Workshop
• Critical Thinking & Analytical Skills for Financial Institutions
• Critical Thinking & Decision Making
• Innovation and Creativity for Better Performance
• Mind Mapping Techniques — Enhance Your Thinking Skills
• Mind Mapping: A Practical Approach to Problem Solving & Creative Thinking
• Problem Solving & Decision Making
• Root Cause Analysis for Internal Auditors
• Strategic Thinking Process for Effective Problem Solving
• Synergized Problem Solving Using Analytical & Creative Thinking
• Thinking Outside the Box & Problem Solving

Time & Stress Management

• Manage Time & Achieve Results
• Stress Management: Are We Managing Stress Effectively?
• Tame the Time Monster
• Time & Stress Management — Enhance, Organize & Performed
• Time Mastery — Plan & Organize

Train-the-Trainer

• Colored Brain Communication Trainer Certification
• Directive Communication Psychology Trainer Certification
• Fundamental of Train-The-Trainer
• PSMB Train-the-Trainer Certification Program
• Train-the-Trainer Program

Writing Skills

• Audit Report Writing Workshop for Internal Auditors
• Effective & Constructive E-Mail Writing
• Effective Business Writing Skill for Professionals
• Effective Email Writing for Debt Collection
• Effective Minutes Writing for Business
• Effective Report Writing for Business
• Email Etiquette & Business Writing
• English for Email
• Enhancing Professional Writing Skills
• Power Report Writing for Executive
• Powerspeak & Business Writing for Professionals
• Professional Email Writing for Executives
• Report and Proposal Writing Skills
• Technical Report Writing
• Technical Writing Skills Made Easy for Engineers & Technical Staffs