Bridging Generation Gap at Workplace

Bridging and Managing Generation Gap at Workplace Bridging Generation Gap at Workplace
By Dr Kamal Kenny
PSMB HRDF Claimable
Course Title:
Bridging and Managing Generation Gap at Workplace
Training Category:
Human Resource Management
Target Audience:
Manager, Executives, Officers, Frontliners
Duration:
2 days
For In-house Training »
Request for Quotation Request for Quotation
For Customization & Other Inquiries »
Contact Dr. Kamal Kenny
Contact Dr Kamal Kenny Call: +6012-363-5916
Email Dr Kamal Kenny Email: [email protected]
Delivery Methods
  • Language: English, Bahasa Malaysia
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Presentation Handouts
  • Reading Materials
  • Indoor Activities
  • Simulation
  • Participant Presentation
  • Video Presentation
  • Role Play
  • Lecture
  • Case Studies
  • Certificate of Participation

Human Resource Management:
Bridging and Managing Generation Gap at Workplace

“Designed to understand each generation better and to look at solutions on how to bridge the generation gap at workplace...”

By Dr Kamal Kenny


PhD in Gender Development • Master in Science • Degree in Social Science • PSMB TTT Exempted • HRDF Claimable
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Introduction

Currently, many organizations in the world are facing the problems of having 3 very distinct generations at workplace. Each of this generation brings their own set of beliefs and values which is very different with other generations. As a result, conflicts arise at workplace. This workshop is specially designed to understand each generation better and to look at solutions of how to bridge the generation gap at workplace.

Course Objectives

The objective of this training is primarily to address concerns regarding:

  • Poor communication with different generation
  • Dealing with different generations at workplace
  • Knowing how to win the customers
  • Inculcating teamwork to resolve issues
  • Conflicts at workplace with different generations resulting in low morale
  • Increase staff motivation and positive attitude at workplace

Course Outline

D A Y  1

MODULE 1: Introduction

  • What Generations Exist In The Workplace
  • What Defines A Generation
  • Traditionalists - (Silent Generation)
  • Baby Boomers
  • Generation Xers
  • Generation Y or Nexters
  • What This Means In Our Workplace

MODULE 2: Traditionalist

  • Their Background
  • Their Characters
  • Their Working Style

MODULE 3: Baby Boomers

  • Their Background
  • Their Characters
  • Their Working Style

MODULE 4: Generation X's

  • Their Background
  • Their Characters
  • Their Working Style

MODULE 5 :Generation Y's (millennial)

  • Their Background
  • Their Characters
  • Their Working Style

D A Y  2

MODULE 6: Change for Better Results

  • Assimilating change
  • Changing for best performance
  • Life Experience

MODULE 7: Finding Common Ground

  • Adopting A Communication Style
  • Creating An Affinity Group
  • Sharing Knowledge
  • Sensitizing yourself with other generations

MODULE 8: Conflict Management

  • Younger Bosses Managing Older Workers
  • Avoid Turnovers With A Retention Plan
  • Breaking Down The Stereotypes

MODULE 9: Managing Different Generations Effectively

  • Embrace The Hot Zone
  • Treat Each Other As A Peer
  • Create A Succession Plan

MODULE 10: The Power of 4

  • Benefits Of Generation Gaps
  • How To Learn From Each Other
  • Embracing The Unfamiliar

Methodology

Workshop will include lectures, role-play, case study, video presentation and simulation activities.

Who had attended this training?

  • Giant Hypermarket
  • Cold Storage
  • Guardian Pharmacy
  • Mercato

For In-house Training:

Request for Quotation

Request for Quotation Now

For Content Customization & Other Inquiries:

Contact Dr. Kamal Kenny

Contact Dr Kamal Kenny

Call: +6012-363-5916

Email Dr Kamal Kenny

E-mail: [email protected]


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