Business English Communication Training

Business English Communication Training Course Business English Communication Skills
By ComSystem Solutions
Linguistic Skills:

Basic Business English Communication

“Polish up your Business English in 2 days, from Grammar improvement to verbal communication, telephone skills, and email writing!”

By ComSystem Solutions

HRDF Registered Training Provider • CompTIA® Authorized Delivery Partner • Pearson Vue Certified Test Centre • Registered with Ministry of Finance
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comsystem@comsystem . . . .com
Course Title:
Basic Business English Communication
Training Category:
Soft Skills
Target Audience:
For all working adults who want to quickly improve their business English, from Grammar improvement to verbal communication, telephone skills, and email writing.
2 Days
Public Training Events
Dec 2019 ›
ComSystem Solutions Training Centre, Wisma Goshen, Plaza Pantai, Kuala Lumpur, Malaysia
Wed 04 Dec 2019 - Thu 05 Dec 2019
9:00AM - 5:00PM

Fee Per Person:
  • Register before 24 Nov 2019 for only RM699 per person.
  • 20% Discount for the 2nd seat registration.
Register Now!

* Other terms & conditions apply.
For In-house Training
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For Other Inquiries
Contact ComSystem Solutions
Contact customer service +603-5162-8254
Email customer service
Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Lecture
  • Certificate of Participation
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*Terms & Conditions

Course Introduction ›

Using proper English at the workplace can be such a daunting task for certain people. Fear of making mistakes, poor foundation in Basic English rules as well as lack of proper guidance are some of the challenges faced by working Malaysian adults. But the truth is that English is undeniably the single most important medium in today's competitive workplace.

Understanding, using, communicating and a firm grasp of English goes beyond responding to a management memo. With a firm grasp of the basic rules of English usage such as word formation, pronunciation, vocabulary and grammar, a whole new world opens to that person. He/she may not be so afraid to take the first step towards using English - not only at the workplace, but everywhere he/she goes.

Course Objectives ›

At the end of this program, the participants should be able to:

  • learn to speak confidently and fluently
  • build on listening, speaking, writing and reading
  • improve your vocabulary, spelling and pronunciation
  • learn in a professional, business-like environment with all the latest technology.

Course Outline ›


Understanding & Using Proper Grammar

  • Number - Singular vs. Plural
  • Pronouns - I vs. Mine ; We vs. ours
  • Tenses - Present , Past & future
  • Positive, Comparative & Superlative
  • Preposition

Initiating, sustaining and ending a conversation

  • How to initiate a conversation
  • How to sustain a conversation
  • How to end a conversation with grace and respect

Greetings & Introductions

  • Greetings
  • Self-Introduction
  • Introducing Someone


  • Proper pronunciation during communication

Telephone Skills

  • Beginning the Call
  • Introducing the Company
  • Offering Assistance
  • During the Call
  • Ending the Call

Meeting Skills

  • Beginning the Meeting
  • During the Meeting
  • Participation in the Meeting

Asking for & Giving Directions

  • Asking for Directions
  • Giving Directions


  • Sentence structure in Email
  • Uses of jargon & abbreviation
  • Delivering email messages accurately

Contact us now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
Contact Customer ServiceCall : +603-5162-8254, +603-2201-4622
Email Customer Service E-mail :,

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