Business English Communication Training

Business English Communication Training Course Business English Communication Skills
By ComSystem Solutions
Linguistic Skills:

Basic Business English Communication

“Polish up your Business English in 2 days, from Grammar improvement to verbal communication, telephone skills, and email writing!”

By ComSystem Solutions

PSMB Certified Training Provider • CompTIA® Authorized Delivery Partner • Pearson Vue Certified Test Centre • Registered with Ministry of Finance
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Contact Customer Service +603-5162-8254
Email Customer Service [email protected]
[email protected] . . . .com
Course Title:
Basic Business English Communication
Training Category:
Soft Skills
Target Audience:
For all working adults who want to quickly improve their business English, from Grammar improvement to verbal communication, telephone skills, and email writing.
2 Days
For In-house Training
Request for Quotation Request for Quotation
For Other Inquiries
Contact ComSystem Solutions
Contact customer service +603-5162-8254
Email customer service [email protected]
[email protected]
Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Lecture
  • Certificate of Participation
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Course Introduction ›

Using proper English at the workplace can be such a daunting task for certain people. Fear of making mistakes, poor foundation in Basic English rules as well as lack of proper guidance are some of the challenges faced by working Malaysian adults. But the truth is that English is undeniably the single most important medium in today's competitive workplace.

Understanding, using, communicating and a firm grasp of English goes beyond responding to a management memo. With a firm grasp of the basic rules of English usage such as word formation, pronunciation, vocabulary and grammar, a whole new world opens to that person. He/she may not be so afraid to take the first step towards using English - not only at the workplace, but everywhere he/she goes.

Course Objectives ›

At the end of this program, the participants should be able to:

  • learn to speak confidently and fluently
  • build on listening, speaking, writing and reading
  • improve your vocabulary, spelling and pronunciation
  • learn in a professional, business-like environment with all the latest technology.

Course Outline ›


Understanding & Using Proper Grammar

  • Number - Singular vs. Plural
  • Pronouns - I vs. Mine ; We vs. ours
  • Tenses - Present , Past & future
  • Positive, Comparative & Superlative
  • Preposition

Initiating, sustaining and ending a conversation

  • How to initiate a conversation
  • How to sustain a conversation
  • How to end a conversation with grace and respect

Greetings & Introductions

  • Greetings
  • Self-Introduction
  • Introducing Someone


  • Proper pronunciation during communication

Telephone Skills

  • Beginning the Call
  • Introducing the Company
  • Offering Assistance
  • During the Call
  • Ending the Call

Meeting Skills

  • Beginning the Meeting
  • During the Meeting
  • Participation in the Meeting

Asking for & Giving Directions

  • Asking for Directions
  • Giving Directions


  • Sentence structure in Email
  • Uses of jargon & abbreviation
  • Delivering email messages accurately

Contact us now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
Contact Customer ServiceCall : +603-5162-8254, +603-2201-4622
Email Customer Service E-mail : [email protected], [email protected]

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