Performance Management System: 1 Day Training

Performance Management System Training Course Performance Management System Training
By Andrew Cheah
Performance Appraisal:

Performance Management System

“Designed to develop skills and understanding of PMS process.”

Andrew Cheah

LDP Certified • Blue Ocean Certified • ISO Assessor
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Course Title:
Performance Management System Training Category:
Human Resource Management Target Audience:
This program will benefit all supervisors, engineers, managers, and those who need to handle Performance Management System (PMS) for the organization, and for those who wish to improve their understanding and skills in relation to PMS. Duration:
1 Day
Public Training Events
Dec 2016 ›
Hotel Capitol, Kuala Lumpur, Malaysia
Mon 05 Dec 2016 8:30AM - 5:30PM
Fee Per Person:
  • Register not later than 30 Sep 2016 for only RM688 per person.
Register Now!

* Other terms & conditions apply.
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Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Reading Materials
  • Video Presentation
  • Role Play
  • Lecture
  • Case Studies
  • Certificate of Participation
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Course Introduction ›

Organization’s performance is among the top priorities in any management. You may notice many organizations do have their performance management system implemented, but whether it has been implemented formally or informally towards their employees will mark a major difference. However, some performance appraisals have become more disappointing than a good practice to improve performance to many employees.

This One Day course is designed to develop the skills and understanding of the Performance Management System (PMS) process. And it allows the managers, heads, or employers to assess and ensure that the employee is carrying out their duties which they are assigned to do in an effective and satisfactory level, which is contributing to the overall organization objectives.

Course Objectives ›

After completing this 1-day performance management training, participants should be able to:

  • Set expectations and work together to improve performance
  • Assess performance strengths and weaknesses
  • Conduct a structured and participative appraisal session, and apply this flexi-, part-time or full-time staff
  • Review their performance appraisal skill based on constructive feedback.
  • Provide a transparent, fair, and objective assessment

Course Outline ›


Morning Session

  • Introduction to PMS: what is it?
  • Overview: Performance Management Plan, Performance Appraisal (PA) or Assessment, and Employee Development
  • Key Performance Indicators (KPI): what is it, how to set it properly
  • Linkage of KPI and PA
  • Typical mistakes of evaluators
  • How to appraise flexi-staff? (part time, flexi-hour, telecommuting etc…)
  • Feedback skills, Counseling, Coaching, Active Listening and difficult situations

Afternoon Session

  • Assessing target areas for improvement
  • Structuring the appraisal session
  • Conducive setting to encourage discussion
  • Agreeing on development plan
  • Managing poor performance
  • How to handle difficult situations
  • PMS and the re-employment process

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  • In-house training request
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