Behavioural Event Interview Skills Training

Behavioural Event Interview Skills Training Behavioural Event Interview Skills
By Althea Goh
Interview Skills:

Right Hires with Behavioural Event Interviews

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By Althea Goh

Bachelor of Business • Certified ISMS Auditor • Certified Practitioner of Cellular Memory Regressor • PSMB TTT Exempted Trainer
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Course Title:
Right Hires with Behavioural Event Interviews
Training Category:
Human Resource Management
2 Days
Target Audience:
Whoever conducts interviews –Hiring Managers such as Managing Directors, CEOs, COOs, CTOs, Chief of Human Resources, Executive Directors, Departmental Heads, team leaders etc. HR & Executive Search related such as Recruiters, HR staff that conducts interviews, Search Executives & even headhunters.
Public Training Events
Nov 2017 ›
Skyview, Level 28, Gardens Hotel, Midvalley, Kuala Lumpur, Malaysia
Tue 21 Nov 2017 - Wed 22 Nov 2017
9:00AM - 6:00PM

Fee Per Person:
  • Register and pay not later than 16 Nov 2017 for 10% discount.
  • RM2,080 per person for group registration of 2 paxs or more from the same organization.
  • Special Discounted Rate RM1,980/person from Companies who have sent attendees in previous BEI Trainings.
  • 10% discount off total for payment received before Closing Date, 16 Nov 2017, also applicable.
Register Now!

* Other terms & conditions apply.
For In-house Training
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Contact Althea Services
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  • +603-2273-3415
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Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Presentation Handouts
  • Reading Materials
  • Indoor Activities
  • Simulation
  • Participant Presentation
  • Video Presentation
  • Role Play
  • Lecture
  • Case Studies
  • Certificate of Participation
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*Terms & Conditions

Course Introduction ›

This intensive training covers the Behavioural Interview Technique developed by Dr. Paul C. Green, an industrialist organisational psychologist. The Behavioural Event Interviews is based on the premises that PAST BEHAVIOUR IS THE BEST PREDICTOR OF FUTURE BEHAVIOUR.

This Training emphasizes on Col. John C. Flanagan’s Critical Incident Technique and S.T.A.R. methodology to ensure the Behavioural Interviews are structured.

Ultimately, the good recruitment and selection interview will assess candidates against each essential criteria or competency, asking questions that include:

  • Past behaviours and performance
  • Learning from past behaviours
  • Future adaptability to new post
  • Knowledge and understanding of issues in relation to the post

These techniques improve the hiring of the right candidate by 300% (quoted from Dr. William W. Larson).

Course Objectives ›

  • How to be more effective in conducting a hiring interview
  • How to predict a candidate's future job performance
  • How to hire people who will be truly successful in their jobs

Certification ›

  • Certificate of Competency: training accredited, endorsed and issued from United Kingdom Association of Professionals, a body registered in United Kingdom.
  • Certificate of Training issued on completion and at end of Workshop. Certificate of Competency issued on obtaining 75% and above of correct answers for the Post Test.

Course Outline ›



  • Discussions: Your Challenges & Concerns
  • Top 3 Reasons Why Talents Resign
  • Experiential Exercises
  • Pre-Test and SELF-CHECK REVIEW


  • The Key Steps & Elements in Interview Process Chart
  • Experiential Exercise: How to Review & Match CVs to JDs


  • Questioning to stay in Control: Formats, Techniques, Methods
  • Critical Incident Technique & S.T.A.R. Method


  • Experiential Exercise: How to Identify Critical Incidents from CVs
  • Experiential Exercise: How to Identify Competencies from Candidate's STAR Responses
  • Experiential Exercise: How to conduct Reference Checks on Interview Responses
  • Video Practical Exercise: Differentiate & how to rephrase to Behavioural Questions
  • Video Practical Exercise: More than a Gut Felling by Dr Paul C Green


  • How to Handle Difficult Interviewing Situations
  • The Common Mistakes in Interview Selection
  • The 10 Steps of Successful Interview Selection
  • Video Clip: How Candidates should behave at Interviews


  • Verbal & Non Verbal Communicators & Deceptors
  • Top 8 - List of Suspicious Behaviours
  • Video Illustrations & Experiential Exercises


  • Learning as BEI Giver - To provide opportunity for Interviewers to conduct techniques learnt: Interviewee Assessment Form provided.
  • Learning as BEI Receiver - To internalise learning by playing out the Behavioural Responses of Interviewees: 1-to1 coaching on how to act as Interviewee, what BEI questions to expect and how to respond accordingly
  • Learning as BEI Observer - To train observers to be Evaluators and systematically assess the Interviewers' performance in conducting Behavioural Event Interviews: Interviewer Assessment Form provided.

Contact Us Now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
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  • +603-2273-3415
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