This 1-day 21^st Century People Management training is for leaders who hold key positions across all functions, including Production, Quality Assurance, Quality Control, Engineering, Research and Design, Sales & Marketing, Administration, and Human Resources. Topics include managing negative emotions, dealing with difficult people, managing and dealing with anger, how to demonstrate authentic leadership and more.

To request for in-house training, click on the Request for In-house Training link as displayed above for quotation. For a complete course cotent and more information about this course, feel free to contact the training provider as shown above. If the public program is available, you can request for a registration online by clicking on the Register for Public Training link. If the link is disabled, it simply means it has yet to be available for public. You can contact the training provider for further inquiry.

At the end of this 1-day People Management training, participants should be able to:

• Recognize how your own attitudes and actions impact on others
• Find new and effective techniques for managing negative emotions
• Develop coping strategies for dealing with difficult people and difficult situations
• Identify those times when you have the right to walk away from a difficult situation
• Learn some techniques for managing and dealing with anger.
• Demonstrate authentic and strong leadership to create an atmosphere of confidence and trust in touch business time
• Create stronger employee loyalty and human factors in challenging business time

Module 1

How to be a Great Leader (Leader VS Boss)

• Common things that great managers have
• The killers of employee happiness
• High Performance Team is necessary to capture competitive edge market

Module 2

The Agreement Frame

• Power of good communication
• Finding points of agreement
• Aligning oneself to others
• 3 phrases in agreement frame

The Commandments of Dealing with Difficult People

Module 3

Preventing Problems

• Empathy and sympathy
• Methods in expressing empathy
• Concept of Rephrasing

Dealing with Problems

• Assessing the situation
• Meeting di cult behavior head on
• Being Up Front
• Flexibility
• Tolerance
• 2 way conversations

Module 4

The 5 Steps Process In Resolving Conflict Changing Yourself

• Negative vs Positive interaction
• Calling for time out
• Walking away
• Policy for verbal abuses

Module 5

• Why People Don't Do?
• What They Are Supposed to Do
• Reasons why they don't

Module 6

• Building a Dream Team to Achieve Greater Productivity
• Keys to working independently and interdependently toward a common goal
  • Achieving trust & respect in high performing workplace
  • Factors for making high performance workplace

• People Management Skills
• Effective Employee Engagement
• Competency Based Approach to Training Needs Analysis
• Human Resource Management: Best Practice
• Effective Manpower Planning
• More other Human Resource Management training courses

This 1-day Domestic Inquiry training includes learning how to properly frame charges, handle disciplinary problems, handle investigations and domestic inquiries professionally and more. This workshop is designed for supervisor position and above with the role to discipline and maintain industrial relations. It is also beneficial to those in the Human Resource Department and those in the role to conduct a Domestic Inquiry for the Company.

To request for in-house training, click on the Request for In-house Training link as displayed above for quotation. For a complete course cotent and more information about this course, feel free to contact the training provider as shown above. If the public program is available, you can request for a registration online by clicking on the Register for Public Training link. If the link is disabled, it simply means it has yet to be available for public. You can contact the training provider for further inquiry.

At the end of this 1-day Domestic Inquiry training, participants should be able to:

• Properly frame charges
• Handle disciplinary problems more efficiently and effectively.
• Work towards creating a better working environment to reduce employee misconduct.
• Handle investigations and domestic inquiries professionally.
• Ensure proper documentation to protect employer's interests.

Module 1: THE NATURE AND TYPES OF MISCONDUCT

• Concept of misconduct
• Breaches of express or implied conditions of service
• Acts of misconduct including absent without leave and sexual harassment
• Company Rules & Regulations

Module 2: THE NEED TO HOLD DOMESTIC INQUIRY

• Employer's Right to Discipline
• Employee's right to Security of Tenure
• Statutory requirements
  • Employment Act s. 14(1)
  • Industrial Relations Act s.5(2)(a)
  • Industrial Relations Act s.30(5A)
• Contractual or CA requirements
• Requirements of Natural Justice
• Industrial Court guidelines on DI
• Investigation of Complaints
• Law on Condonation
• Issuing Show Cause letter

Module 3: DOMESTIC INQUIRY PROCEDURES

• Framing of Charges
• Notice of inquiry
• Role of Company Prosecuting Officer (PO)
• Role of Board of Inquiry
• Recording of proceedings by the Board
• Adducing evidence examination in chief, cross examination, re-examination of witnesses and submission by both parties
• Findings report and recommendations
• Quantum of punishment

Module 4: MOCK DOMESTIC INQUIRY

• Assignment of roles
• Preparation of case
• Prosecution case
• Employee's case
• Submission
• Panel deliberation
• Panel decision
• Debriefing

• How to Carry Out Disciplinary Action & Domestic Inquiry
• Why & How to Conduct Domestic Inquiry
• Conducting the Domestic Inquiry in Malaysia
• Understanding the Labour Law and Domestic Inquiry
• Investigation & Prosecution skills for Domestic Inquiry
• More other Human Resource Management training courses

This 2 days Linux security course will not only teach you the security concepts and guidelines that will keep your Linux servers safe, it will also walk you through step-by-step on the hardening measures and how to secure an enterprise Linux system that complies with the security policies. Many security policies and standards require system administrators to address specific user authentication concerns, system updates, auditing and logging, file system integrity, and more. Linux Server Hardening provides strategies for addressing specific security policy and configuration concerns.

Some of what you will learn by taking this Linux Security and Hardening course:

• How to protect your Linux systems against hackers.
• Ways to prevent attackers from breaking into your systems, even when they have physical access to your machine.
• How to enforce strong password policies and control password as well as account aging policies on your Linux servers.
• SSH Hardening practices.
• Network security tactics.
• Port scanning and network service detection.
• How the Linux firewall works and exactly how to configure it.
• How to protect the superuser (root) account.
• Ways to share accounts securely with an audit trail.
• File system security and encryption.
• Using and configuring sudo, and why you need to.
• Advanced Linux permissions include special modes, file attributes, and access control lists (ACLs).

Some IT security knowledge and experiences with Linux operating system.

Module 1 : General Security

• Is Linux Secure?
• What Makes Linux Secure?
• Security Guidelines and Principles

Module2 : Physical Security

• Physical Security Concepts
• Single User Mode Security
• Single User Mode and Blank Passwords
• Securing the Boot Loader
• Disk Encryption
• Encrypting a New Device
• Encrypting an Existing Device
• Disabling Control Alt Delete

Module 3: Account Security

• Intro to PAM
• Password Security
• Controlling Account Access
• Security by Account Type

Module 4: Network Security

• Network Security
• Securing SSHD
• Linux Firewall Fundamentals
• Configuring the Firewall from the Command Line
• Firewall Rule Specifications
• Linux Firewall Demonstration

Module 5: File System Security

• File and Directory Permissions
• Special Modes
• File Attributes
• ACLs
• Rootkits
• Rootkit Detection Software
• Linux Hardening Guides

• Penetration Testing with Kali™ Linux
• Cyber Security Foundation 2015
• Hacking & Penetration Test for IT Administrator
• IT Security Practitioner
• Computer Forensic Workshop
• More other Information Technology related courses