Performance Management & Monitoring: 2 Days

Performance Management & Monitoring Training Course Performance Management & Monitoring
By Althea Goh
Human Capital Management:

Performance Management & Monitoring

“How to manage & monitor your staff in their work performances”

By Althea Goh


Bachelor of Business • Certified ISMS Auditor • Certified Practitioner of Cellular Memory Regressor • PSMB TTT Exempted Trainer
Request for In-house TrainingRequest for In-house Training
Register for Public Training Public program not yet available
Contact Customer Service +603-2273-3415 Email Customer Service [email protected]
Course Title:
Performance Management & Monitoring
Training Category:
Human Resource Management
Target Audience:
Top Management, Heads of Departments / Divisions, Team Leaders, Senior Executives from OD or Performance Depts
Duration:
2 Days
Public Training Events
Dec 2018 ›
Venue:
Cititel Mid Valley, Kuala Lumpur, Malaysia
Schedule:
Tue 11 Dec 2018 - Wed 12 Dec 2018
9:00AM - 5:00PM

Fee Per Person:
RM1,995.00
Promotions:
  • Register and pay not later than 03 Dec 2018 for 10% discount per person.
  • RM1750.00 for group registration of 2 paxs or more.
Register Now!

* Other terms & conditions apply.
For In-house Training
Request for Quotation Request for Quotation
For Other Inquiries
Contact Althea Services
Contact customer service +603-2273-3415
Email customer service [email protected]
Delivery Methods
  • Language: English
  • PowerPoint Presentation
  • Workshop
  • Group Discussion
  • Presentation Handouts
  • Reading Materials
  • Participant Presentation
  • Role Play
  • Lecture
  • Demonstrations
  • Certificate of Participation
Ad by Google
*Terms & Conditions

Course Introduction ›


WHY DO WE NEED TO MANAGE & MONITOR SUBORDINATES?

“Why don’t employees perform in what they are supposed to do?” Don’t feel bad if you don’t have a good answer. Simply, how do you get your subordinates to do what you want? Is it merely Motivation? Communication? Setting Targets? Monitoring? Or nipping their “bad” performance behaviours before their actions escalate to Misconducts or till no performances?

With current economic and ever involving especially modulising company operations, such as Industry 4.0, to improve the way we run businesses effectively and efficiently to be more competitively profitable. This training addresses the negative view of Performance-based Management, and to provide useful practical steps, charts & methods to improve work performances in your organization.

The Performance Monitoring Program (PMP) is a tool designed to help you set up and manage the process of monitoring, analyzing, evaluating and reporting progress toward achieving your objectives. Performance Monitoring Program enabling operating units to collect comparable data over time.

Course Objectives ›

  • To effect the catalytic changes for that performances that met expectations, if not exceed expectations
  • To spot and kill “bad attitude” virus / hindrances to performances
  • To improve work performance using effective preventive management methods.
  • To fine-tune your people management skills on work performances

Course Outline ›

DAY 1

CHALLENGES & TRENDS

Discussions: Your Challenges & Concerns in Managing & Monitoring your Subordinates

THE UMBRELLA OF PERFORMANCEBASED MANAGEMENT

  • Performance-based - Organisation & Job
  • Job - KRAs, KPAs & KPIs [Expectations]
  • Experiential: Performance Results / Outputs
  • Performance Management Cycle
  • Elements in Individual Performances
  • Manage - Monitor - Appraise

MANAGING & MONITORING EXPECTATIONS

  • What are Expectations
  • Experiential: Expectations Hidden Behind Words
  • Experiential: Your Work Expectations Profile
  • Align Expectations for Results
  • „Y Manage Expectations:
    • Manage Expectations or Expect to be Managed by Customers
    • A.S.A.P.
    • 4 Principles for High Stakes Projects
    • S-M-I Technique
    • 7 Techniques to Manage Expectations
  • Expectations' Effects
  • Setting Standards & Expectations
  • Experiential: Establishing your Criteria for Performance Managing & Monitoring success
DAY 2

PERFORMANCE MONITORING

  • Experiential: Off-the-Chart Results Assessment
  • Monitoring Performances
  • Performance Monitoring Program
  • Contents of Performance Monitoring Program
  • Experiential: Performance Monitoring Program
  • Experiential: Factors affecting Performances in your department / division / section / team
  • Experiential: List out current projects & their current status
  • Experiential: Categorise these Hindrances based on Cause & Effect methodology
  • Experiential: Strategies to eliminate or minimize Hindrances to Work Performances

EXERCISES: FEEDBACK TABLES & GRAPHS

Working in Groups to identify various charts (work-in-progress & hindrances) to monitor performances regularly

SUMMARY / CONCLUSION

Contact Us Now ›

  • Course content customization
  • In-house training request
  • Available public program
  • Consultation services
  • Other inquiries
Contact Customer ServiceCall Us :
+603-2273-3415
Email Customer Service E-mail Us :
[email protected]

Related Courses ›

Published by: ,